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[wtp-pmc] support Component in Bugzilla

PMC Members,

We've been discussing support issues internally at IBM and we thought it might be a good idea to provide aids for diagnosing WTP problems. This would help support teams. For example, WTP uses .options files to control logging. A member of our support team wrote on article [1] on helping users debug problems, and he contributed a tool to us [2]. I put this in releng, but I'd like to create a new component called "support" for this purpose. Comments?


Arthur Ryman,
IBM Software Group, Rational Division

phone: +1-905-413-3077, TL 969-3077
assistant: +1-905-413-2411, TL 969-2411
fax: +1-905-413-4920, TL 969-4920
mobile: +1-416-939-5063, text: 4169395063@xxxxxxx

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