It's an interesting idea.
Perhaps we can set up a web-based interface that we can expose on
the Welcome page though a browser widget? Or we can be more
integrated via some sort of JSON API if somebody has the necessary
cycles to do the work. The web-based option gives us the best of
both worlds. In either case, I'd rather avoid unsolicited pop-ups.
Both would be relatively easy from a server POV. Though, managing an
unbounded list of questions may present a UI challenge.
My sense is that the Eclipse UI portions belong in the EPP.
Wayne
On 11/18/2013 12:42 PM, Mickael Istria
wrote:
Hi all,
Something we can easily notice on many bug reports is that we
(contributors) have different point of view which lead us to
pointless discussion without conclusion and consequent actions.
This happens because we don't know much of our users, and we don't
have any way to have direct user feedback. It now looks critical
to get more feedback on Eclipse IDE from its end-users, as we've
become unable to decide of what's the best move for them.
The goal of this message is to help us to get quick feedback on
some precise questions. What's important in order to get feedback
on current issues is that contributors must be able to submit
new questions which get integrated immediately (or
we'll have to wait for 2 years before taking an action) into a
bucket of questions. Then the users should be able to access this
bucket of questions, and tell anonymously us what they prefer.
This bucket of questions and their votes answers would be publicly
available, and would be the ultimate resources for contributors to
help them in some choices.
In term of infrastructure, I guess it's just a matter of providing
an URL where to get questions/push answers. No need for
authentication nor anything fancy. Should be almost trivial for
our webmasters ;)
Now the difficult part is How to get users answering questions
from this bucket? Here are some suggestions, that are worth
discussion:
* A poll on the welcome page
* A pop-up at Eclipse startup linking to the bucket of questions
"Tell us what you prefer..."
* Put the poll
* Integrated "Give quick feedback" entry, with a wizard dialog
showing randomly questions one after the other.
* ...
I'd rather see it kept inside Eclipse, as a dialog. That way, we
could also store the answer to questions in the preferences, or
workspace, or even of filesystem in a ".eclipse" file to avoid
presenting always the same questions to users.
And now, when to present it so a users would answer questions?
Here again, there are several alternatives, but as an IDE user, I
generally have time to spend on this when I'm installing software
with p2 for example. This happens often, and during this time, I'd
be happy to have something to do. I think it's the right time to
show the survey to user.
So what do you think about this proposal? Does it make sense?
Concretely, who's in? Should we start a dedicated project proposal
or do you know a place that could host some development for this?
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