|[cross-project-issues-dev] [aeri] Update on Reporter Email Notifications|
I’d like to inform you about a change on how AERI informs reporters about updates on the errors they reported.
Starting from today, AERI will track changes to a problem’s status, resolution, bug, and custom resolution message and send emails to all reporters (of that problem) when one of these fields changed within the last 24 hours.
This is a slight change compared to earlier versions, where we only send emails whenever a new bug was created for a problem. But we noticed that users do not get the feedback when their problems were actually fixed (because they do not have a bugzilla account and cannot CC to the bug report). This change aims to fix this gap.
Please let me know if you have any concerns with this change.
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