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Re: [udig-users] Request for hints on troubleshooting a uDig installation failure
Hi Gary:

It is foss4g so email is not being checked very often this week. Can you tell me what version of uDig installer you are working with? I have a Windows XP VM which I could double check any issue you have.

uDig should be creating a data directory in the users "home" folder; which will also have a log. The other thing you could try is to run the bat file from the CMD prompt with a few more logging options turned on. But it sounds like we are having a lower level permission failure. 

Reference to some of the command line options are here: http://udig.refractions.net/confluence/display/EN/Running+uDig

I would experiment with the -configuration and -data options.
 
-- 
Jody Garnett

On Thursday, 15 September 2011 at 7:51 AM, Gary Lucas wrote:

I’m returning to uDig after a couple of years absence and have encountered an installation problem.   Can somebody offer suggestions or point me in the direction of some notes on troubleshooting?   I looked around on the refractions web site, but didn’t find anything that seemed to address this issue.

 

A co-worker had the latest version of uDig on her Windows-XP computer by our IT staff, but there were problems.  

 

1.        UDIG never showed up in the Start menu (neither a uDig or a Refractions folder showed up)

2.       We browsed the c:/Program Files/uDig directory and found the udig.bat file

3.       When we attempt to   run the .bat file (from both Windows explorer and from a Command Prompt window), it starts up, shows the uDig splash screen, and quietly terminates.

4.       There is no stack trace or output to the command window to indicate the cause of the problem.

5.       The user attempting to run uDig does not have administrative privileges on her machine.  Does uDig require that to run?

 

 

I’m afraid I can offer any other diagnostic information (like log entries) because it was installed on somebody else’s computer and I didn’t get a lot of time to go hunting around.  .  If somebody can tell me where to look, I would be glad to do so. Again, nothing prints out to the command window when the application terminates.

 

Thanks in advance for your help.

 

Gary

 

 

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