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Re: [oniro-dev] Chat preview and move to helpdesk communication
Hi Sebastian,

Thanks for driving this. This is awesome progress.

Here's an issue I got into today: I can't seem to be able to query public rooms on staging-chat.eclipse.org from matrix.org. I suspect we miss something on the federation side?!

Cheers,
-- 
Andrei Gherzan 
gpg: rsa4096/D4D94F67AD0E9640


On Fri, Mar 10, 2023 at 1:49 PM Sebastien Heurtematte <sebastien.heurtematte@xxxxxxxxxxxxxxxxxxxxxx> wrote:

Hello,

After several months of work dedicated to the Oniro project on topics as important as pipeline migration or more recently the chat service, I want to draw your attention to two important topics for the continuation of our collaboration.

1- Chat service preview

Many developers have migrated away from the mailing list/forum environments that were typically used for OSS communication and collaboration, towards interactive chat and chatroom services. Soon, we will be offering the community the opportunity to participate and test the chat service in its staging version in order to gather more feedback. The availability of this preview is set for March 15th.

A FAQ document will be online very soon.

You can access the chat preview platform at this URL: https://chat-staging.eclipse.org with your Eclipse account.

2- Reorganization of communication channels, and transition

A few months ago, we started communication exchanges  using a specific project in the gitlab group of the Oniro working group: it-services-oniro-wg, with the creation of tickets, follow-up via boards on the project, meeting reports, etc.

This organization makes sense for a new project arriving at the foundation and starting under the best possible conditions with dedicated staff. In the long term, particularly in terms of maintenance and follow-up by foundation teams, It becomes essential for the project and the Infra  teams to share knowledge, and in the interest of the project, not to have a single point of contact.

It is usual for projects, especially for projects as important as Oniro, to go through this transitional phase and to go to the common path as for any project.

For this reason, we propose the following actions: 

  • Gradual closure of issues and boards in the it-services-oniro-wg project 

  • Closure of non-urgent or low-priority requests in this project project, which can be reopened by direct request via the Helpdesk 

  • As a result, all new requests will go through the helpdesk only 

  • Requests for ongoing MR will of course be maintained.



Your feedback is welcome!


Regards

Sébastien Heurtematte
Release Engineer | Eclipse Foundation
Eclipse Foundation: The Platform for Open Innovation and Collaboration
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