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On 10/17/2013 04:46 PM, Doug Schaefer
wrote:
Mind you, I did appreciate the question. It reminds us how
complicated it can be for new people to navigate our project
structure and find the information they need.
In general, opening a bug or asking for help in a modular project is
a nightmare for people who don't know much of the internals of the
project. It makes the bar pretty high. New users don't understand
much about what is Platform, what is Tools, what is Technology, and
probably don't even understand any of the acronyms used by Eclipse
projects... It's not a good idea to expect such a high level of
knowledge for a bug report.
Maybe it would make sense to create an "IDE" Bugzilla component and
make it default component for bug reports (people using the simple
bug report page). People interested in IDE (we) would monitor the
inbox list for this entry and route it to the right component. If
later someone gets paid by an IDEWG to work on IDE, it would become
a task of this employee.
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