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Re: [cross-project-issues-dev] Are restrictions on Bugzilla worse thanspam?

I agree, please refer to the following BR: https://bugs.eclipse.org/bugs/show_bug.cgi?id=510563


On 20.02.2017 12:35, Jonah Graham wrote:
Hi all,

It has been a few months now that the spam restrictions have been in
place. Can these be removed now?

Here are a couple of examples of the bar being too high:

http://stackoverflow.com/q/42316631/2796832:
- My guess is this is an oversight. Please feel free to file an issue
at bugs.eclipse.org/bugs/enter_bug.cgi?product=CDT. – HighCommander4
yesterday
- If someone else can report this bug, due to "spam" I can't report
any bugs, which seems an awful way to design a bug reporting site :/ –
AgentM 14 hours ago
- You can report bugs. You just need to email webmaster@xxxxxxxxxxx to
approve the account creation. – HighCommander4 13 hours ago

https://bugs.eclipse.org/bugs/show_bug.cgi?id=507077
(I'm filing this issue on behalf of Robert Varga, who is about to but
doesn't have an eclipse.org account yet; "Due to SPAM if you are a
*NEW* user and wish to file bugs you will need to contact webmaster at
eclipse dot org to be granted permission. All other users should be
unaffected by this change." <= he's been waiting to hear back for 3
days..)

Thanks
Jonah
~~~
Jonah Graham
Kichwa Coders Ltd.
www.kichwacoders.com


On 15 November 2016 at 14:28, Denis Roy <denis.roy@xxxxxxxxxxx> wrote:
The kind folks at Red Hat have reached out to me several weeks ago and
shared their implementation with me.

Set up wasn't necessarily obvious, and I believe Red Hat are running an
older, patched/hacked version of Bugzilla, so I'm not sure if their
suggestions would apply to our newer, vanilla Bugzilla.

Matt's implementation of a Bugzilla group seemed to be the best compromise
with the cycles we had available while we investigate a better, more
permanent solution.

Thanks for your patience,

Denis




On 11/14/2016 01:16 PM, Gunnar Wagenknecht wrote:



--
Gunnar Wagenknecht
gunnar@xxxxxxxxxxxxxxx, http://guw.io/






On 14 Nov 2016, at 16:22, Denis Roy <denis.roy@xxxxxxxxxxx> wrote:


We're using re-captcha on the sign-up page, but since Bugzilla doesn't have
a moderation system it makes it an easy target. Since Bugzilla doesn't have
a clean bug deletion process either it makes a messy cleanup.



So it's humans creating accounts and then bots doing the spamming, isn't it?
What would prevent those users from following the new process? Are you
actually checking their email addresses?

FWIW, Eclipse.org is not the only Bugzilla installation. There are many out
there. I know you are really interested in fixing this. We spoke about
options in Ludwigsburg. I think I found another one.

I see the RedHat folks have dealt with the same issue. It seems they found a
solution to do spam detection on new bug reports before they hit the
database. AFAIK, Bugzilla allows extensibility via plug-ins. Maybe they have
such a plug-in for sharing?

See comment 2 here:
https://bugzilla.redhat.com/show_bug.cgi?id=1388782#c2

Would it be possible to reach out to the RedHat folks and ask them for
help/advice?

-Gunnar



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