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Re: [mylyn-integrators] Multi bugtrackers project

Hi Randall,

Doesn't bugzilla have facilities for controlling access to different products and bug groups, so you only need one repository?
I think that is under group security.

Hi Carole,

can you please provide a use case for this. Is it simple, you want to specify more than one linked bug tracker per project or more complex as the discussion on https://bugs.eclipse.org/bugs/show_bug.cgi?id=161646 one task haveing consequences on multiple bugs.

Maarten




Op 25 jan 2009, om 01:27 heeft Randall S. Becker het volgende geschreven:

Good point, Tom. I actually went down another path - one I would for which I
would love to have a good "open" solution. Suppose I had to Bugzilla
repositories. One where I maintained my internal defects while the other where I maintained customer facing defects. I even would want the customer to have access for submissions and reporting. While working on tasks, having the customer task in context, and which ever internal tasks in context would
be great. I see Carole's question as a special case of a more general
problem, though. In my situation, the relationship between tasks in two repositories would represent an n-to-m relationship rather than 1-1. In the past, I've implemented this through back-end solutions, where the n- to-m relationship was maintained behind the scenes rather than in Mylyn; however,
having multiple contexts is very useful, IMHO.

-----Original Message-----
From: mylyn-integrators-bounces@xxxxxxxxxxx
[mailto:mylyn-integrators-bounces@xxxxxxxxxxx] On Behalf Of Tom Bryan
(tombry)
Sent: January-24-09 6:26 PM
To: Mylyn Integrators list
Subject: RE: [mylyn-integrators] Multi bugtrackers project

Randall S. Becker wrote on Saturday, January 24, 2009 3:32 PM:

whether two tasks can share the information. One difficulty I see with
the later is
that only one active context is permitted.

Right.  I've actually been thinking about that lately.  I can see some
benefit in having multiple active tasks at once.
It's currently an enhancement:
https://bugs.eclipse.org/bugs/show_bug.cgi?id=217315.

For example, maybe a company uses Bugzilla for customer "problem
reports" but Trac for development tasks/bugstracking.  In this case,
some bugs may live in two places: in the customer-facing system and the
internal system.  A customer reports a bug, it gets an entry in the
Bugzilla repository. When development reproduces it, they create a bug
in Trac for the task.  It may make sense to associate the same context
to both the Bugzilla task and the Trac task at this point.

Or a more realistic example.  The two systems may be the bug tracking
system (e.g., Bugzilla) and the task/project management system (e.g.,
Rally). Perhaps there are several Rally tasks to fix one Bugzilla task.
In this case, I may want to activate the Bugzilla bug and Rally task1.
Then, I finish the first chunk of work and use the Rally task1's context to commit/review the code. Now I work on Rally task2, but I still want
the same Bugzilla bug to be active at the same time.  So, eventually,
the Bugzilla bug's context would be similar to the union of the context
from the associated Rally tasks.

I assume that this latter example is the more difficult.  For example,
in the context of the Bugzilla bug, I may have viewed a file 3 times,
but in the context of the Rally task2, I have never visited the file.
Or I only visited it once.  Or maybe I actually modified a file in the
context of the Bugzilla bug, but in the context of the Rally task2, I
have only viewed the file once.

I'm not sure whether the benefit of being able to have multiple active
tasks at once is worth the added complexity to the code and to the
user-visible behavior of Mylyn, but I guess I should add this scenario
to that bug.

--
Tom Bryan <tombry@xxxxxxxxx>
Cisco Systems
RTP, NC, USA
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