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[] Addendum: Shells and Security

As an addendum to my previous email:

1) Yes, I realize the timing is not good for removing your shell.  It is never good.  But if someone breaches our security, you won't ship Indigo SR1 anyway -- at least not from

2) There are two bugs with the portal tool for requesting a shell.  Some people may not see the tool, and for some, it will tell you the reason must not be blank.  We are deploying a quick patch for these as I type.

3) Account information is cached.  Any changes to your account may require you to restart Eclipse and/or wait a few minutes.  Please ensure you've done both before communicating with the webmasters.

4) THANK YOU for your patience and understanding, and for helping us keep in the right hands.

Denis Roy

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