| Unfortunately, those "setup" type problems are the hardest for new users to diagnose and solve on their own.... they are also the cause of a majority of support calls. 
 
 Diego and David.  What are your thoughts about the following? - All WARNINGs and INFOs will always be logged - If a WARNING has an associated IStatusHandler, it will be called 
 
 Are you comfortable with that from a design and implementation perspective?  I don't want to throw more work at you, since I know I won't be able to do the work myself. 
 
 Craig 
 
 PS - This conversation is great and I'm excited to see us all working together to build better API. 
 
 On Apr 27, 2009, at 10:50 AM, Jon Dearden wrote: I concur. Only the SDK provider would know best what the problem is and how to correct it.   To answer your first question, I believe this kind of error should be truly exceptional and not seen in the normal course of activity. I would expect to see problems occurring immediately after the installation of a vendor’s SDK and that is where the vendor will want to provide the most help. 
 
 
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