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Re: [cross-project-issues-dev] Bugzilla email notification down?

On 06/17/2014 09:12 AM, Tom Schindl wrote:
So why then did I not receive informations about:

I found the problem.

We're in the process of upgrading the OS on the Bugzilla servers, and we're encountering a bug with the batched email process. Unfortunately, this bug was silent and since we upgrade servers in stages, it wasn't affecting everyone every time as some Bugzilla hits went to a "good old server" and some to a bad new one.

In all, 7768 email queued notifications since June 11 are useless as they do not contain variable values, but instead pointers to arrays.

For now, we've disabled both "bad" servers. We will likely revert to immediate email delivery as we're not likely to see a fix anytime soon.

Thanks for your patience and for helping us nail this down. If anyone wants to follow along, this is the Bugzilla bug:


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