Skip to main content

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index] [List Home]
Re: [cross-project-issues-dev] www.eclipse.org stalled

On 2011-03-07 15:41, Denis Roy wrote:
On 03/06/2011 06:43 AM, Ed Willink wrote:
How do we get some response?

I raised https://bugs.eclipse.org/bugs/show_bug.cgi?id=339027 as a critical issue 9 hours ago.

Webmasters work from 8:00am to 5:00pm Eastern time during the week, and we're on-call outside of those hours.  However, we've been known to keep an eye on things during the weekend and sometimes even during the night.

You can read the document below to learn more about how to obtain support outside of our regular work hours:

http://wiki.eclipse.org/IT_SLA


Perhaps it would be a good idea to give someone in Europe permission to restart the build server. As things stands now, most of our day passes before we can get things done.

We could of course become strategic members and call you in the middle of the night, but that seems very inconvenient for you and very expensive for us ;-)

Regards,
Thomas Hallgren



Back to the top