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[EMF FORMS] Major error if the store is not reachable [message #1412950]

Wed, 27 August 2014 12:13

Alain Picard

Messages: 266
Registered: July 2009

Senior Member

We have noticed that certain operations like "Show history view" and "Update to version" at least will fail if the store is not running or reachable. We've left it run for over 15 minutes and it also never timed out. The only remedy left was to kill the process.

OTOH the commit operation works correctly and will request user/password and then fail graciously in a second or two. But I'm no expert in this area of the code to know what would be needed to match the behaviors.

Is this is known issue? Cause it be very problematic when put in novices hand where they just explore menu options.

Thanks
Alain

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Re: [EMF FORMS] Major error if the store is not reachable [message #1413267 is a reply to message #1412950]

Thu, 28 August 2014 07:11

Jonas Helming

Messages: 699
Registered: July 2009

Senior Member

Hi Alain,

can you post the error message? These features are provided by EMFStore,
but there are no known issues like that.
What do you mean by "We've left it run for over 15 minutes"? Do thoses
errors occur while EMFStore is running or not? Are you running a local
store within the demo application?

Best Regards

Jonas

Am 27.08.2014 14:13, schrieb Alain Picard:
> We have noticed that certain operations like "Show history view" and
> "Update to version" at least will fail if the store is not running or
> reachable. We've left it run for over 15 minutes and it also never timed
> out. The only remedy left was to kill the process.
>
> OTOH the commit operation works correctly and will request user/password
> and then fail graciously in a second or two. But I'm no expert in this
> area of the code to know what would be needed to match the behaviors.
>
> Is this is known issue? Cause it be very problematic when put in novices
> hand where they just explore menu options.
>
> Thanks
> Alain

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Re: [EMF FORMS] Major error if the store is not reachable [message #1413563 is a reply to message #1413267]

Thu, 28 August 2014 21:23

Alain Picard

Messages: 266
Registered: July 2009

Senior Member

>>can you post the error message? These features are provided by EMFStore,
>>but there are no known issues like that.
There are no error messages, the UI simply gets frozen.

>>What do you mean by "We've left it run for over 15 minutes"?
Just what it says, left the dialog try to connect to the server with the application frozen.

>>Do thoses errors occur while EMFStore is running or not?
This is the whole point I'm making, it happens if the store related to the project is not running or unreachable. What is wrong is that the application should notice that the connection can't be made and simply provide a message to the user. As I stated, the commit operation works like that right now and it is views like history view and update to version that are misbehaving.

>>Are you running a local store within the demo application?
Both, the issue is the same.

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Re: [EMF FORMS] Major error if the store is not reachable [message #1414951 is a reply to message #1413563]

Mon, 01 September 2014 17:58

Maximilian Koegel

Messages: 253
Registered: July 2009

Senior Member

Hi Alain,

this is not a known bug, could you please kindly file a bug in Bugzila?
Thank you!

Cheers,
Maximilian

Am 28.08.2014 23:23, schrieb Alain Picard:
>>> can you post the error message? These features are provided by EMFStore,
>>> but there are no known issues like that.
> There are no error messages, the UI simply gets frozen.
>
>>> What do you mean by "We've left it run for over 15 minutes"?
> Just what it says, left the dialog try to connect to the server with the
> application frozen.
>
>>> Do thoses errors occur while EMFStore is running or not?
> This is the whole point I'm making, it happens if the store related to
> the project is not running or unreachable. What is wrong is that the
> application should notice that the connection can't be made and simply
> provide a message to the user. As I stated, the commit operation works
> like that right now and it is views like history view and update to
> version that are misbehaving.
>
>>> Are you running a local store within the demo application?
> Both, the issue is the same.
>
>

--
Maximilian Kögel

Get Professional Eclipse Support: http://eclipsesource.com/munich

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