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birt parameter dialogue do not display for all the report in the customer production site [message #989757]

Fri, 07 December 2012 15:35

steven chen is currently offline

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Messages: 18
Registered: December 2012

Junior Member

the story is as below for your reference:

one of our customers are using our birt report solution(2.6.2). after the jboss has been running for a while, all the report could not be accessed 'cause the parameter diglogue just does not show up and the report could not continue since after. Only after restarting the related JVM , it goes back to normal. Could you help to show me how to troubleshoot this issue? all the CPU/Mem/Threadss(JVM and OS) were working fine.

Thanks
Steven

[Updated on: Mon, 10 December 2012 04:59]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989822 is a reply to message #989757]

Sat, 08 December 2012 02:50

Michael Williams is currently offline

Michael Williams

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Messages: 1925
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mwilliams.silanis

I've not heard of this happening before. Do you access by URL? If so, you can add the __parameterpage=true parameter to the url and see if it helps.

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989831 is a reply to message #989822]

Sat, 08 December 2012 05:58

steven chen is currently offline

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Messages: 18
Registered: December 2012

Junior Member

Hi, Micheal

Thanks for your tips. I tried,i.e.,<IP:port/scereports/frameset?__report=report/ZTE_***2.rptdesign&poptions=l&__parameterpage=true> but without anythingreceived in the returned page.

So i just want to trace the related servelets to troubleshooting this issue. Could you help to share some skills regarding this or any other ways to find the root cause?

Thanks
Steven

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989857 is a reply to message #989831]

Sat, 08 December 2012 15:09

Michael Williams is currently offline

Michael Williams

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Messages: 1925
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mwilliams.silanis

I wonder if this is related to the memory leak issue that was in 2.6.2. Do you get any errors or anything? Have you checked the log files? Is there any way you can upgrade your BIRT runtime version? You also might try just redownloading the viewer/runtime.

Michael

Developer Evangelist, Silanis

[Updated on: Sat, 08 December 2012 15:10]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989922 is a reply to message #989857]

Mon, 10 December 2012 04:32

steven chen is currently offline

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Messages: 18
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Hi, Micheal

Here is the birt runtime error flooding within the log file and the related java file could be found here @h-t-t-p-:-/-/opensourcejavaphp.net/java/birt/org/eclipse/birt/data/engine/odaconsumer/ParameterMetaData.java.html.

Also wonder any bug with the JDBC(ojdbc.jar) version which could impact the birt viewer? our customer is using ojdbc6.jar with oracle 11g RAC.

I found a bug mentioned the above, h-t-t-p-s://bugs.eclipse.org/bugs/show_bug.cgi?id=384925

2012-: Cannot get the type for parameter: 1.ine.odaconsumer.ParameterMetaData getRuntimeParameterType
ä¸¥é‡ at sun.reflect.NativeMethodAccessorIm
org.eclipse.biræ"¯æŒçš„ç‰¹æ€§oda.jdbc.JDBCException: Cannot get parameter type.
SQL error #1:ä¸reflect.Delegati
; æ"¯æŒçš„ç‰¹æ€§
java.sql.SQLException: ä¸oviders.java.RPC
at org.eclipse.birt.report.data.oda.jdbc.ParameterMetaData.getParameterType(ParameterMetaData.java:159)
at org.eclipse.datatools.connectivity.oda.consumer.helper.OdaParameterMetaData.getParameterType(OdaParameterMetaData.java:177)
at org.eclipse.birt.data.engine.odaconsumer.ParameterMetaData.getRuntimeParameterType(ParameterMetaData.java:233)
at org.eclipse.birt.data.engine.odaconsumer.ParameterMetaData.<init>(ParameterMetaData.java:97)
at org.eclipse.birt.data.engine.odaconsumer.PreparedStatement.mergeParamHintsWithMetaData(PreparedStatement.java:1674)
at org.eclipse.birt.data.engine.odaconsumer.PreparedStatement.getParameterMetaData(PreparedStatement.java:1525)
at org.eclipse.birt.data.engine.odaconsumer.PreparedStatement.getParameterMetaData(PreparedStatement.java:1539)
at org.eclipse.birt.data.engine.odaconsumer.PreparedStatement.getParameterType(PreparedStatement.java:798)

[Updated on: Mon, 10 December 2012 06:31]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989923 is a reply to message #989922]

Mon, 10 December 2012 04:33

steven chen is currently offline

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Messages: 18
Registered: December 2012

Junior Member

Also here is the tomcat information for your reference:

JVM
Free memory: 2524.23 MB
Total memory: 4063.00 MB
Max memory: 4063.00 MB

ajp-***%2F10.30.9.170-8209
Max threads: 200
Current thread count: 0
Current thread busy: 0
Max processing time: 0 ms
Processing time: 0.0 s
Request count: 0
Error count: 0
Bytes received: 0.00 MB
Bytes sent: 0.00 MB

ajp-***%2F10.*.*.*-8209
Stage Time B Sent B Received Client V. Host Request
P: Parse and prepare request S: Service F: Finishing R: Ready K: Keepalive
http-wms%2F10.30.9.170-8280
Max threads: 200
Current thread count: 44
Current thread busy: 8
Max processing time: 195569 ms
Processing time: 4797.107 s
Request count: 13988
Error count: 2086
Bytes received: 1.66 MB
Bytes sent: 133.07 MB

http-wms%2F10.*.*.*-8280
Stage Time B Sent B Received Client V. Host Request
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
K 14301 ms ? ? 10.*.*.11 ? ?
K 14303 ms ? ? 10.*.*.11 ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
K 4415 ms ? ? 10.*.*.* ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
S 31 ms 0 KB 0 KB 10.*.*.* 10.*.*.* GET /status?full=true HTTP/1.1
R ? ? ? ? ? ?
R ? ? ? ? ? ?
K 14307 ms ? ? 10.*.*.* ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
K 14306 ms ? ? 10.*.*.* ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
K 14306 ms ? ? 10.*.*.* ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
R ? ? ? ? ? ?
S 3763 ms 0 KB 1 KB 10.18.167.11 ***POST /scereports/frameset?__report=report%2Fbilling%2FZTE_StoreIssueQuery_V2.rptdesign&__showtitle=false&__timezone=Asia%2FHong_Kong&__locale=zh_CN&__offsetMin=0&__sessionId=20121210_042631_261 HTTP/1.1
R ? ? ? ? ? ?
P: Parse and prepare request S: Service F: Finishing R: Ready K: Keepalive localhost/
Start time: Mon Dec 10 02:20:22 UTC 2012
Startup time: 2 ms
TLD scan time: 0 ms
Active sessions: 0
Session count: 0
Max active sessions: 0
Rejected session creations: 0
Expired sessions: 0
Longest session alive time: 0 s
Average session alive time: 0 s
Processing time: 3 ms
JSPs loaded: 0
JSPs reloaded: 0

Status Servlet [ /status ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 1
Error count: 0
Load time: 21 ms
Classloading time: 9 ms

default [ / ]
Processing time: 0.0010 s
Max time: 1 ms
Request count: 4
Error count: 0
Load time: 1 ms
Classloading time: 1 ms

jsp [ *.jsp , *.jspx ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

localhost/admin-console
Start time: Mon Dec 10 02:20:22 UTC 2012
Startup time: 7 ms
TLD scan time: 2 ms
Active sessions: 0
Session count: 0
Max active sessions: 0
Rejected session creations: 0
Expired sessions: 0
Longest session alive time: 0 s
Average session alive time: 0 s
Processing time: 1 ms
JSPs loaded: 0
JSPs reloaded: 0

Faces Servlet [ *.seam ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

jsp [ *.jsp , *.jspx ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 0 ms

default [ / ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

localhost/jmx-console
Start time: Mon Dec 10 02:20:22 UTC 2012
Startup time: 2 ms
TLD scan time: 0 ms
Active sessions: 0
Session count: 0
Max active sessions: 0
Rejected session creations: 0
Expired sessions: 0
Longest session alive time: 0 s
Average session alive time: 0 s
Processing time: 0 ms
JSPs loaded: 0
JSPs reloaded: 0

DisplayOpResult [ /DisplayOpResult ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 1 ms

DisplayMBeans [ /DisplayMBeans ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

HtmlAdaptor [ /HtmlAdaptor ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

ProfileServiceDebugServlet [ /ProfileServiceDebugServlet ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

jsp [ *.jsp , *.jspx ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 0 ms

ClusteredConsoleServlet [ /cluster/ClusteredConsole ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

default [ / ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

ClusterView
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

InspectMBean [ /InspectMBean ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 0 ms

localhost/invoker
Start time: Mon Dec 10 02:20:18 UTC 2012
Startup time: 4 ms
TLD scan time: 1 ms
Active sessions: 0
Session count: 0
Max active sessions: 0
Rejected session creations: 0
Expired sessions: 0
Longest session alive time: 0 s
Average session alive time: 0 s
Processing time: 1 ms
JSPs loaded: 0
JSPs reloaded: 0

default [ / ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

EJBInvokerServlet [ /EJBInvokerServlet/* ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 1 ms

JMXInvokerServlet [ /JMXInvokerServlet/* , /readonly/JMXInvokerServlet/* , /restricted/JMXInvokerServlet/* ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

ReadOnlyJNDIFactory [ /ReadOnlyJNDIFactory/* ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

jsp [ *.jsp , *.jspx ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 0 ms

JNDIFactory [ /JNDIFactory/* , /restricted/JNDIFactory/* ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 2 ms

localhost/barbecue
Start time: Mon Dec 10 02:20:22 UTC 2012
Startup time: 2 ms
TLD scan time: 1 ms
Active sessions: 0
Session count: 0
Max active sessions: 0
Rejected session creations: 0
Expired sessions: 0
Longest session alive time: 0 s
Average session alive time: 0 s
Processing time: 0 ms
JSPs loaded: 0
JSPs reloaded: 0

net.sourceforge.barbecue.BarcodeServlet [ /* ]
Processing time: 2.008 s
Max time: 199 ms
Request count: 578
Error count: 0
Load time: 3 ms
Classloading time: 3 ms

default [ / ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

jsp [ *.jsp , *.jspx ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 1 ms

localhost/web-console
Start time: Mon Dec 10 02:20:18 UTC 2012
Startup time: 18 ms
TLD scan time: 13 ms
Active sessions: 0
Session count: 0
Max active sessions: 0
Rejected session creations: 0
Expired sessions: 0
Longest session alive time: 0 s
Average session alive time: 0 s
Processing time: 0 ms
JSPs loaded: 0
JSPs reloaded: 0

UCLs
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 1 ms

JSR77 J2EE Apps
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 39 ms
Classloading time: 6 ms

Clear Monitor Alerts [ /ClearMonitorAlerts ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

AOPFolder
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 5 ms
Classloading time: 0 ms

Acknowledge Active Alarms [ /AcknowledgeActiveAlarms ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

Manage Threshold Monitor [ /ManageThresholdMonitor ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 1 ms

JSR77 WebModule
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 0 ms

HTTP Invocation [ /Invoker/* ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 2 ms

MBeans
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 0 ms

SystemFolder
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 122 ms
Classloading time: 0 ms

default [ / ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 8 ms
Classloading time: 8 ms

J2EEFolder
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 16 ms
Classloading time: 0 ms

JSR77 Domains and Servers
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 0 ms

Manage Snapshot [ /ManageSnapshot ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 4 ms
Classloading time: 4 ms

Create String Threshold Monitor [ /CreateStringThresholdMonitor ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 2 ms

Create Threshold Monitor [ /CreateThresholdMonitor ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 5 ms
Classloading time: 5 ms

Create Snapshot [ /CreateSnapshot ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 2 ms

JMS Message
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 2 ms
Classloading time: 0 ms

Manage String Threshold Monitor [ /ManageStringThresholdMonitor ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 1 ms

JSR77 EJBModules and EJBs
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 4 ms
Classloading time: 0 ms

MonitorsFolder
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 1 ms
Classloading time: 0 ms

jsp [ *.jsp , *.jspx ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 21 ms
Classloading time: 3 ms

Status Servlet [ /status ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

localhost/jbossws
Start time: Mon Dec 10 02:20:18 UTC 2012
Startup time: 1 ms
TLD scan time: 1 ms
Active sessions: 0
Session count: 0
Max active sessions: 0
Rejected session creations: 0
Expired sessions: 0
Longest session alive time: 0 s
Average session alive time: 0 s
Processing time: 1 ms
JSPs loaded: 0
JSPs reloaded: 0

ContextServlet [ /services/* ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

default [ / ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

PortComponentLinkServlet [ /pclink ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

jsp [ *.jsp , *.jspx ]
Processing time: 0.0 s
Max time: 0 ms
Request count: 0
Error count: 0
Load time: 0 ms
Classloading time: 0 ms

localhost/scereports
Start time: Mon Dec 10 02:20:28 UTC 2012
Startup time: 7 ms
TLD scan time: 107 ms
Active sessions: 14
Session count: 156
Max active sessions: 92
Rejected session creations: 0
Expired sessions: 142
Longest session alive time: 6082 s
Average session alive time: 2539 s
Processing time: 405 ms
JSPs loaded: 25
JSPs reloaded: 25

jsp [ *.jsp , *.jspx ]
Processing time: 0.317 s
Max time: 11 ms
Request count: 421
Error count: 0
Load time: 1 ms
Classloading time: 0 ms

ViewerServlet [ /frameset , /run ]
Processing time: 4724.949 s
Max time: 195569 ms
Request count: 1783
Error count: 0
Load time: 744 ms
Classloading time: 113 ms

default [ / ]
Processing time: 4.276 s
Max time: 563 ms
Request count: 10913
Error count: 2024
Load time: 0 ms
Classloading time: 0 ms

EngineServlet [ /preview , /download , /parameter , /document , /output , /extract ]
Processing time: 52.047 s
Max time: 14000 ms
Request count: 205
Error count: 0
Load time: 104 ms
Classloading time: 3 ms

[Updated on: Mon, 10 December 2012 04:37]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989924 is a reply to message #989923]

Mon, 10 December 2012 05:32

Michael Williams is currently offline

Michael Williams

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Messages: 1925
Registered: July 2009

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mwilliams.silanis

Is this a particular report that is running into the issue? Or are there many different reports? If just a single report, can you attach it in here? When you encounter this issue, if you use "run", in the url, rather than "frameset", does it make a difference?

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989928 is a reply to message #989924]

Mon, 10 December 2012 06:43

steven chen is currently offline

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Messages: 18
Registered: December 2012

Junior Member

this is for all the reports instead of just single one. now though the issue is not happening yet in customer site but interesting thing is that after change the mapping from frameset to run, the parameter dialogue could be displayed which could not work in frameset mapping even in the good condition for customer set.

our system does not access reports by directly typing the report url. Instead, the other module will read the url from oracle database which could be,i.e., </frameset?__report=report/Catch_Weight-Catch_Data_Packing_Slip.rptdesign&poptions=p> then access it in background. For the record, the report url records in the database are all frameset mapping, no run mapping.

Also wonder did you try adding some logs to the following tow servelets to troubleshooting the similar issues?

h-t-t-p://eclipsesrc.appspot.com/jsrcs/org.eclipse.birt.report.viewer/birt/WEB-INF/classes/org/eclipse/birt/report/utility/ParameterAccessor.java.html
h-t-t-p://eclipsesrc.appspot.com/jsrcs/org.eclipse.birt.report.viewer/birt/WEB-INF/classes/org/eclipse/birt/report/listener/ViewerServletContextListener.java.html

Thanks
Steven

[Updated on: Mon, 10 December 2012 06:46]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989945 is a reply to message #989928]

Mon, 10 December 2012 07:49

steven chen is currently offline

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Messages: 18
Registered: December 2012

Junior Member

FYI, this afternoon the issue happened again and the report could not be used again. but the parameter dialogue could be displayed and I found the below error regarding the xml parsing. this XML error could be mapped to a snapshot the end user provided to us.

2012-: Line Number:1 Error Code:Error.XMLParserException.SAX_ERROR Exception:org.xml.sax.SAXParseException: Premature end of file. Message:SAX detected an error with the basic XML syntax oo
3831054 ä¸¥é‡
f the file.
3831055 2012-: invalid design file /**/**/jboss-5.1.0.GA/server/scprd-reports1/tmp/au94q-d9opan-hai5xcpw-1-hai5y33w-9s/scereports.war/report/ZTE_ScatterOrder_V4.rptdesign
3831056 ä¸¥é‡
3831057 2012-: Failed to open the design!rt.report.engine.api.impl.ReportDocumentReader loadReportRunnable
3831058 ä¸¥é‡
3831059 org.eclipse.birt.report.engine.api.EngineException: The design file /*/jboss-5.1.0.GA/server/scprd-reports1/tmp/au94q-d9opan-hai5xcpw-1-hai5y33w-9s/scereports.war/report/ZTE_ScatterOr der_V4.rptdesign has error and can not be run.
3831060 at org.eclipse.birt.report.engine.api.impl.ReportEngineHelper.getReportDesignHandle(ReportEngineHelper.java:260)
3831061 at org.eclipse.birt.report.engine.api.impl.ReportEngineHelper.openReportDesign(ReportEngineHelper.java:274)
3831062 at org.eclipse.birt.report.engine.api.impl.ReportEngine.openReportDesign(ReportEngine.java:601)
3831063 at org.eclipse.birt.report.engine.api.impl.ReportDocumentReader.loadReportRunnable(ReportDocumentReader.java:851)
3831064 at org.eclipse.birt.report.engine.api.impl.ReportDocumentReader.getOnPreparedRunnable(ReportDocumentReader.java:903)
3831065 at org.eclipse.birt.report.engine.api.impl.ReportDocumentReader$1.run(ReportDocumentReader.java:1560)
3831066 at org.eclipse.birt.report.engine.api.impl.ReportDocumentReader$1.run(ReportDocumentReader.java:1)
3831067 at java.security.AccessController.doPrivileged(Native Method)
3831068 at org.eclipse.birt.report.engine.api.impl.ReportDocumentReader.getClassLoader(ReportDocumentReader.java:1555)
3831069 at org.eclipse.birt.report.engine.api.impl.ReportDocumentReader.loadVariableLazily(ReportDocumentReader.java:967)
3831070 at org.eclipse.birt.report.engine.api.impl.ReportDocumentReader.getParameterValues(ReportDocumentReader.java:918)
3831071 at org.eclipse.birt.report.context.ViewerAttr

Also found this error:

2012-12-10 06:03:18,517 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/barbecue].[net.sourceforge.barbecue.BarcodeServlet]] (http-wms%2F10.*.*.*-8280-29) Servlet.service() for servlet net.sourceforge.barbecue.BarcodeServlet threw exception
java.net.SocketException: Broken pipe
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:724)
at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:449)
at org.apache.coyote.http11.InternalOutputBuffer.flush(InternalOutputBuffer.java:299)
at org.apache.coyote.http11.Http11Processor.action(Http11Processor.java:950)
at org.apache.coyote.Response.action(Response.java:186)
at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:343)
at org.apache.catalina.connector.OutputBuffer.flush(OutputBuffer.java:314)
at org.apache.catalina.connector.CoyoteOutputStream.flush(CoyoteOutputStream.java:98)
at javax.imageio.stream.MemoryCacheImageOutputStream.flushBefore(MemoryCacheImageOutputStream.java:177)
at javax.imageio.stream.MemoryCacheImageOutputStream.close(MemoryCacheImageOutputStream.java:163)
at javax.imageio.ImageIO.write(ImageIO.java:1567)
at net.sourceforge.barbecue.BarcodeImageHandler.writeImage(Unknown Source)
at net.sourceforge.barbecue.BarcodeImageHandler.writePNG(Unknown Source)
at net.sourceforge.barbecue.BarcodeServlet.outputBarcodeImage(Unknown Source)
at net.sourceforge.barbecue.BarcodeServlet.doRequest(Unknown Source)
at net.sourceforge.barbecue.BarcodeServlet.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:19

[Updated on: Mon, 10 December 2012 08:19]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #989950 is a reply to message #989945]

Mon, 10 December 2012 08:45

steven chen is currently offline

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error snapshots provided.

Thanks
Steven

Attachment: BIRt error snapshots.docx
(Size: 70.96KB, Downloaded 327 times)

[Updated on: Mon, 10 December 2012 08:46]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #990093 is a reply to message #989950]

Mon, 10 December 2012 20:49

Michael Williams is currently offline

Michael Williams

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mwilliams.silanis

Do you have the possibility to try using a newer runtime, like 3.7.2, in a test situation, to see if it encounters the same issue?

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #990244 is a reply to message #990093]

Tue, 11 December 2012 14:51

steven chen is currently offline

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Hi, Micheal

I downloaded the runtime 3.7.2 and tried to replace the 2.6.2 lib folder jars with the jars from 3.7.2 but failed. could you let me know is there any practical upgrade document regarding how to upgrade the birt runtime from 2.6 to 3.7.2?

Thanks
Steven

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #990336 is a reply to message #990244]

Tue, 11 December 2012 23:09

Michael Williams is currently offline

Michael Williams

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mwilliams.silanis

Really, the upgrade would just be to set up a second deployment of the newer runtime and copy over your designs and test them. If everything works, then you switch out your current viewer, with the new one. Any initial testing for an upgrade might be easier with the designer, though. You definitely don't want to just switch your live production deployment. Smile

Smile

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #990352 is a reply to message #990336]

Wed, 12 December 2012 06:01

steven chen is currently offline

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Hi, Micheal

Thanks for all the kind help Smile

Smile

.

our BIRTreport module does not set up sticking to the original birt runtime architecture.

Basicly our birt war has been named scereports.war instead of birt.war based on the runtime 2.6.2 which is a little different from the folder architecture in 3.7.2. I tried to created the folder existing in 2.6.2 which 3.7.2 does not have and move the the report design files and related customized jar files from 2.6.2 to the cooresponding 3.7.2 folders and renamed the birt.war(3.7.2) to scereports.war. After that I tried to start the report server(JBoss based) and got the below error.

INFO: Initializing Mojarra (1.2_12-b01-FCS) for context '/admin-console'
05:46:40,170 INFO Initializing Mojarra (1.2_12-b01-FCS) for context '/
admin-console'
05:46:42,170 INFO deploy, ctxPath=/
05:46:42,351 INFO deploy, ctxPath=/barbecue
05:46:42,402 INFO deploy, ctxPath=/jmx-console
05:46:52,449 INFO deploy, ctxPath=/scereports2
05:47:05,021 INFO deploy, ctxPath=/scereports3
05:47:07,816 ERROR org.eclipse.birt.report.exception.ViewerException: F
atal error occurred when try to startup report engine.
05:47:07,818 ERROR at org.eclipse.birt.report.service.ReportEngineS
ervice.setEngineContext(ReportEngineService.java:334)
05:47:07,819 ERROR at org.eclipse.birt.report.service.BirtViewerRep
ortService.setContext(BirtViewerReportService.java:1022)
05:47:07,820 ERROR at org.eclipse.birt.report.listener.ViewerServle
tContextListener.contextInitialized(ViewerServletContextListener.java:62)
05:47:07,820 ERROR at org.apache.catalina.core.StandardContext.list
enerStart(StandardContext.java:3910)
05:47:07,821 ERROR at org.apache.catalina.core.StandardContext.star
t(StandardContext.java:4393)
05:47:07,822 ERROR at org.jboss.web.tomcat.service.deployers.Tomcat
Deployment.performDeployInternal(TomcatDeployment.java:310)
05:47:07,823 ERROR at org.jboss.web.tomcat.service.deployers.Tomcat
Deployment.performDeploy(TomcatDeployment.java:142)
05:47:07,823 ERROR at org.jboss.web.deployers.AbstractWarDeployment
.start(AbstractWarDeployment.java:461)
05:47:07,823 ERROR at org.jboss.web.deployers.WebModule.startModule
(WebModule.java:118)
05:47:07,870 ERROR at org.jboss.web.deployers.WebModule.start(WebMo
dule.java:97)
05:47:07,871 ERROR at sun.reflect.NativeMethodAccessorImpl.invoke0(
Native Method)
05:47:07,872 ERROR at sun.reflect.NativeMethodAccessorImpl.invoke(N
ativeMethodAccessorImpl.java:39)
05:47:07,873 ERROR at sun.reflect.DelegatingMethodAccessorImpl.invo
ke(DelegatingMethodAccessorImpl.java:25)
05:47:07,874 ERROR at java.lang.reflect.Method.invoke(Method.java:5
97)
05:47:07,875 ERROR at org.jboss.mx.interceptor.ReflectedDispatcher.
invoke(ReflectedDispatcher.java:157)
05:47:07,876 ERROR at org.jboss.mx.server.Invocation.dispatch(Invoc
ation.java:96)
05:47:07,877 ERROR at org.jboss.mx.server.Invocation.invoke(Invocat
ion.java:88)
05:47:07,878 ERROR at org.jboss.mx.server.AbstractMBeanInvoker.invo
ke(AbstractMBeanInvoker.java:264)
05:47:07,879 ERROR at org.jboss.mx.server.MBeanServerImpl.invoke(MB
eanServerImpl.java:668)
05:47:07,879 ERROR at org.jboss.system.microcontainer.ServiceProxy.
invoke(ServiceProxy.java:206)
05:47:07,880 ERROR at $Proxy38.start(Unknown Source)
05:47:07,881 ERROR at org.jboss.system.microcontainer.StartStopLife
cycleAction.installAction(StartStopLifecycleAction.java:42)
05:47:07,882 ERROR at org.jboss.system.microcontainer.StartStopLife
cycleAction.installAction(StartStopLifecycleAction.java:37)
05:47:07,882 ERROR at org.jboss.dependency.plugins.action.SimpleCon
trollerContextAction.simpleInstallAction(SimpleControllerContextAction.java:62)
05:47:07,883 ERROR at org.jboss.dependency.plugins.action.AccessCon
trollerContextAction.install(AccessControllerContextAction.java:71)
05:47:07,884 ERROR at org.jboss.dependency.plugins.AbstractControll
erContextActions.install(AbstractControllerContextActions.java:51)
05:47:07,885 ERROR at org.jboss.dependency.plugins.AbstractControll
erContext.install(AbstractControllerContext.java:348)
05:47:07,886 ERROR at org.jboss.system.microcontainer.ServiceContro
llerContext.install(ServiceControllerContext.java:286)
05:47:07,887 ERROR at org.jboss.dependency.plugins.AbstractControll
er.install(AbstractController.java:1631)
05:47:07,888 ERROR at org.jboss.dependency.plugins.AbstractControll
er.incrementState(AbstractController.java:934)
05:47:07,890 ERROR at org.jboss.dependency.plugins.AbstractControll
er.resolveContexts(AbstractController.java:1082)
05:47:07,892 ERROR at org.jboss.dependency.plugins.AbstractControll
er.resolveContexts(AbstractController.java:984)
05:47:07,892 ERROR at org.jboss.dependency.plugins.AbstractControll
er.change(AbstractController.java:822)
05:47:07,893 ERROR at org.jboss.dependency.plugins.AbstractControll
er.change(AbstractController.java:553)
05:47:07,894 ERROR at org.jboss.system.ServiceController.doChange(S
erviceController.java:688)
05:47:07,894 ERROR at org.jboss.system.ServiceController.start(Serv
iceController.java:460)
05:47:07,895 ERROR at org.jboss.system.deployers.ServiceDeployer.st
art(ServiceDeployer.java:163)
05:47:07,896 ERROR at org.jboss.system.deployers.ServiceDeployer.de
ploy(ServiceDeployer.java:99)
05:47:07,896 ERROR at org.jboss.system.deployers.ServiceDeployer.de
ploy(ServiceDeployer.java:46)
05:47:07,897 ERROR at org.jboss.deployers.spi.deployer.helpers.Abst
ractSimpleRealDeployer.internalDeploy(AbstractSimpleRealDeployer.java:62)
05:47:07,898 ERROR at org.jboss.deployers.spi.deployer.helpers.Abst
ractRealDeployer.deploy(AbstractRealDeployer.java:50)
05:47:07,899 ERROR at org.jboss.deployers.plugins.deployers.Deploye
rWrapper.deploy(DeployerWrapper.java:171)
05:47:07,900 ERROR at org.jboss.deployers.plugins.deployers.Deploye
rsImpl.doDeploy(DeployersImpl.java:1439)
05:47:07,900 ERROR at org.jboss.deployers.plugins.deployers.Deploye
rsImpl.doInstallParentFirst(DeployersImpl.java:1157)
05:47:07,901 ERROR at org.jboss.deployers.plugins.deployers.Deploye
rsImpl.doInstallParentFirst(DeployersImpl.java:1178)
05:47:07,902 ERROR at org.jboss.deployers.plugins.deployers.Deploye
rsImpl.install(DeployersImpl.java:1098)
05:47:07,902 ERROR at org.jboss.dependency.plugins.AbstractControll
erContext.install(AbstractControllerContext.java:348)
05:47:07,903 ERROR at org.jboss.dependency.plugins.AbstractControll
er.install(AbstractController.java:1631)
05:47:07,904 ERROR at org.jboss.dependency.plugins.AbstractControll
er.incrementState(AbstractController.java:934)
05:47:07,904 ERROR at org.jboss.dependency.plugins.AbstractControll
er.resolveContexts(AbstractController.java:1082)
05:47:07,905 ERROR at org.jboss.dependency.plugins.AbstractControll
er.resolveContexts(AbstractController.java:984)
05:47:07,906 ERROR at org.jboss.dependency.plugins.AbstractControll
er.change(AbstractController.java:822)
05:47:07,907 ERROR at org.jboss.dependency.plugins.AbstractControll
er.change(AbstractController.java:553)
05:47:07,907 ERROR at org.jboss.deployers.plugins.deployers.Deploye
rsImpl.process(DeployersImpl.java:781)
05:47:07,908 ERROR at org.jboss.deployers.plugins.main.MainDeployer
Impl.process(MainDeployerImpl.java:702)
05:47:07,909 ERROR at org.jboss.system.server.profileservice.reposi
tory.MainDeployerAdapter.process(MainDeployerAdapter.java:117)
05:47:07,909 ERROR at org.jboss.system.server.profileservice.reposi
tory.ProfileDeployAction.install(ProfileDeployAction.java:70)
05:47:07,910 ERROR at org.jboss.system.server.profileservice.reposi
tory.AbstractProfileAction.install(AbstractProfileAction.java:53)
05:47:07,911 ERROR at org.jboss.system.server.profileservice.reposi
tory.AbstractProfileService.install(AbstractProfileService.java:361)
05:47:07,912 ERROR at org.jboss.dependency.plugins.AbstractControll
erContext.install(AbstractControllerContext.java:348)
05:47:07,913 ERROR at org.jboss.dependency.plugins.AbstractControll
er.install(AbstractController.java:1631)
05:47:07,913 ERROR at org.jboss.dependency.plugins.AbstractControll
er.incrementState(AbstractController.java:934)
05:47:07,914 ERROR at org.jboss.dependency.plugins.AbstractControll
er.resolveContexts(AbstractController.java:1082)
05:47:07,915 ERROR at org.jboss.dependency.plugins.AbstractControll
er.resolveContexts(AbstractController.java:984)
05:47:07,915 ERROR at org.jboss.dependency.plugins.AbstractControll
er.change(AbstractController.java:822)
05:47:07,916 ERROR at org.jboss.dependency.plugins.AbstractControll
er.change(AbstractController.java:553)
05:47:07,917 ERROR at org.jboss.system.server.profileservice.reposi
tory.AbstractProfileService.activateProfile(AbstractProfileService.java:306)
05:47:07,917 ERROR at org.jboss.system.server.profileservice.Profil
eServiceBootstrap.start(ProfileServiceBootstrap.java:271)
05:47:07,918 ERROR at org.jboss.bootstrap.AbstractServerImpl.start(
AbstractServerImpl.java:461)
05:47:07,919 ERROR at org.jboss.Main.boot(Main.java:221)
05:47:07,919 ERROR at org.jboss.Main$1.run(Main.java:556)
05:47:07,920 ERROR at java.lang.Thread.run(Thread.java:662)
05:47:07,978 INFO Starting Coyote HTTP/1.1 on http-USDAVWSCEMT
N-5%2F10.33.33.5-8280
05:47:08,034 INFO Starting Coyote AJP/1.3 on ajp-USDAVWSCEMTN-5%2
F10.33.33.5-8209
05:47:08,054 INFO [ServerImpl] JBoss (Microcontainer) [5.1.0.GA (build: SVNTag=

[Updated on: Wed, 12 December 2012 06:03]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #990355 is a reply to message #990352]

Wed, 12 December 2012 07:01

Michael Williams is currently offline

Michael Williams

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Messages: 1925
Registered: July 2009

Senior Member

mwilliams.silanis

3.7 changed from the OSGi runtime to the POJO runtime. Though, 3.7.2 did offer the OSGi runtime again, as well. What folder did you add? With the pojo runtime, all your jar files just need to be in your class / build path.

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #990364 is a reply to message #990355]

Wed, 12 December 2012 07:49

steven chen is currently offline

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Messages: 18
Registered: December 2012

Junior Member

Here is the detailed steps i used. I am wondering if i did not change the folder architecure, will the class path still need to explicitely added? if yes, how?

I downloaded the birt-runtime-3_7_2.zip and unzipped it as birt-runtime-3_7_2.
there is a birt.war file under the birt-runtime-3_7_2 folder and i compared it with our
scereports.war under <jboss-5.1.0.GA\server\sceup-reports1\deploy\scereports.war> which 90% of the content(folder architecure)
are the same which should be caused by the difference between 2.6.2 and 3.7.2.

Below is the difference:

1) the 3.7.2 version does not have lib folder under the folder of birt(unzipped from birt.war)
2) I created the lib folder under the birt folder and copied the jars in the scereports.war(unzipped) under the lib folder to the new created lib folder of birt folder.
3) birt 3.7.2 does not have platform and class folders under the /birt-runtime-3_7_2/birt/WEN-INF which i need to created and copy the related files to from scereports.war.
4) the content in the folder of /birt/WEB-INF/lib of 3.7.2 is not all the same with 2.6.2 so i need to copy all the jar files from 2.6.2 to the 3.7.2.
5)our scereports.war is deployed to <jboss-5.1.0.GA\server\sceup-reports1\deploy\scereports.war> using JbossAS 5.
6) jars under birt-runtime-3_7_2\ReportEngine\lib have not been used at all as i do not know how to use it.

after all the above steps, i tried to start the report service with the startup script.

Thanks
Steven

[Updated on: Wed, 12 December 2012 08:07]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #990470 is a reply to message #990364]

Wed, 12 December 2012 15:57

Michael Williams is currently offline

Michael Williams

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Messages: 1925
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mwilliams.silanis

Take a look at this: http://wiki.eclipse.org/BIRT_3.7_Runtime_Deployment_Guide

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #991252 is a reply to message #990364]

Tue, 18 December 2012 05:07

steven chen is currently offline

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Messages: 18
Registered: December 2012

Junior Member

Hi, Micheal

I did not try the upgrade guide yet till now. I tried to simulate 400 concurrent users with 30000 requests targeting the birt report url(ip:8080/scereports) and it could make the report server hang and unusable for a while. After increasing the jboss http connector threads from 200 to 400, the old issue has been gone but a new issue occurred which is less frequently than before. I also found that there were some other birt users also reporting this new issue as well without solution provided in this link, could you help have a check?

h-t-t-p:/-/www.birt-exchange.org/org/forum/index.php/topic/23414-reportdocumentwriter-severe-failed-to-save-design-exception/page__pid__112252__st__0&#entry112252

Thanks
Steven

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #991408 is a reply to message #991252]

Tue, 18 December 2012 22:44

Michael Williams is currently offline

Michael Williams

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mwilliams.silanis

Can you post your new error stack in here?

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #991419 is a reply to message #991408]

Wed, 19 December 2012 02:29

steven chen is currently offline

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Messages: 18
Registered: December 2012

Junior Member

Hi, Michael

1)THe old issue occurred again last night, now i am quite sure this error caused the issue, someone told this is a bug(h-t-t-p://download.eclipse.org/birt/downloads/build.php?build=M-R1-4.2.1RC1-201208201733), but the weird if we are facing a bug, why it could not occure everytime, it just occurs after some hours.

2012-12-19 2:30:15 org.eclipse.birt.data.engine.odaconsumer.ParameterMetaData getRuntimeParameterType
: Cannot get the type for parameter: 1.
ä¸¥é‡
org.eclipse.birt.report.data.oda.jdbc.JDBCException: Cannot get parameter type.
æ"¯æŒçš„ç‰¹æ€§
SQL error #1:ä¸
;
æ"¯æŒçš„ç‰¹æ€§
java.sql.SQLException: ä¸
at org.eclipse.birt.report.data.oda.jdbc.ParameterMetaData.getParameterType(ParameterMetaData.java:159)
at org.eclipse.datatools.connectivity.oda.consumer.helper.OdaParameterMetaData.getParameterType(OdaParameterMetaData.java:177)
at org.eclipse.birt.data.engine.odaconsumer.ParameterMetaData.getRuntimeParameterType(ParameterMetaData.java:233)
at org.eclipse.birt.data.engine.odaconsumer.ParameterMetaData.<init>(ParameterMetaData.java:
2) the new stack is like below:

2012-: An error happened while running the report. Cause:l.RunTask doRun
org.eclipse.birt.report.engine.api.EngineException: Failed to save design. //here did not explain the reason why could not save, disk space(most likely)?permission? Duplicate file names?
at org.eclipse.birt.report.engine.api.impl.ReportDocumentWriter.saveDesign(ReportDocumentWriter.java:216)
at org.eclipse.birt.report.engine.api.impl.RunTask.doRun(RunTask.java:222)
at org.eclipse.birt.report.engine.api.impl.RunTask.run(RunTask.java:85)
at org.eclipse.birt.report.service.ReportEngineService.runReport(ReportEngineService.java:1315)
at org.eclipse.birt.report.service.BirtViewerReportService.runReport(BirtViewerReportService.java:158)
at org.eclipse.birt.report.service.actionhandler.BirtRunReportActionHandler.__execute(BirtRunReportActionHandler.java:81)
at org.eclipse.birt.report.service.actionhandler.BirtChangeParameterActionHandler.runReport(BirtChangeParameterActionHandler.java:58)
at

2) the new issue is like below and as i found there are a log of files(total 12 G up to now) of birt xml file in /tmp folder and i have asked customer to monitor this space.

2012-: An error happened while running the report. Cause:l.RunTask doRun
org.eclipse.birt.report.engine.api.EngineException: Failed to save design. //here did not explain the reason why could not save, disk space(most likely)?permission? Duplicate file names?
at org.eclipse.birt.report.engine.api.impl.ReportDocumentWriter.saveDesign(ReportDocumentWriter.java:216)
at org.eclipse.birt.report.engine.api.impl.RunTask.doRun(RunTask.java:222)
at org.eclipse.birt.report.engine.api.impl.RunTask.run(RunTask.java:85)
at org.eclipse.birt.report.service.ReportEngineService.runReport(ReportEngineService.java:1315)
at org.eclipse.birt.report.service.BirtViewerReportService.runReport(BirtViewerReportService.java:158)
at org.eclipse.birt.report.service.actionhandler.BirtRunReportActionHandler.__execute(BirtRunReportActionHandler.java:81)
at org.eclipse.birt.report.service.actionhandler.BirtChangeParameterActionHandler.runReport(BirtChangeParameterActionHandler.java:58)
at

[Updated on: Wed, 19 December 2012 02:32]

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #991700 is a reply to message #991419]

Thu, 20 December 2012 02:22

Michael Williams is currently offline

Michael Williams

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mwilliams.silanis

If you've already made the jump to 3.7.2, 4.2 shouldn't cause much issue, but you should definitely test it out, first. You might give it a test run. Hopefully it helps!

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #994525 is a reply to message #991700]

Thu, 27 December 2012 15:29

steven chen is currently offline

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HI, Michael

here is another question just wondering whether you are aware of. when our customer want to export a new report result which got from a new deployed report to the excel file by clicking the exporting icon, it will go to the parameter window instead of a window which shoudl ask you to save the excel file. it will come to normal after many hours instead of taking effect immediately after deployed. is this a known bug ?

Thanks
Steven

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #994908 is a reply to message #994525]

Fri, 28 December 2012 16:02

Michael Williams is currently offline

Michael Williams

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mwilliams.silanis

When you export a report to XLS from an already ran report, in the web viewer, it's popping up the parameter screen, for the XLS report? I've not heard of this, yet. If this is what you mean, please log a bug for this!

Michael

Developer Evangelist, Silanis

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Re: birt parameter dialogue do not display for all the report in the customer production site [message #1011285 is a reply to message #989757]

Tue, 19 February 2013 08:31

Adam Sa is currently offline

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Messages: 2
Registered: February 2013

Junior Member

Hi Steven Chen,
Did you solve your problem:
"when our customer want to export a new report result which got from a new deployed report to the excel file by clicking the exporting icon, it will go to the parameter window instead of a window which shoudl ask you to save the excel file."
or did you report it as a bug?

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