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gerrit login - Authentication failed. [message #1829828]

Sat, 11 July 2020 22:47

Sudip Mukherjee

Messages: 5
Registered: July 2020

Junior Member

Hi,
I have registered yesterday and have already signed ECA, but I am still unable to login to gerrit. I have tried with my email and also the username that eclipse account displays. But in all my tries I only get "Authentication failed.". Any help will be greatly appreciated.

Thanks in advance.

--
Regards
Sudip

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Re: gerrit login - Authentication failed. [message #1829855 is a reply to message #1829828]

Mon, 13 July 2020 06:56

Ed Merks

Messages: 32826
Registered: July 2009

Senior Member

On which page/URL are you trying to log in?

Note that if you are trying to clone, I'm not sure that https user/password authentication works. It's certainly much easier to use ssh authentication so I always use that. There are instructions here:

https://wiki.eclipse.org/Gerrit#Git_over_SSH

There are some instructions there also for generating an https password.

https://wiki.eclipse.org/Gerrit#Git_over_HTTPS

I'm not sure if you've done these steps?

Ed Merks
Professional Support: https://www.macromodeling.com/

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Re: gerrit login - Authentication failed. [message #1829866 is a reply to message #1829855]

Mon, 13 July 2020 08:19

Shi Chen

Messages: 1
Registered: July 2020

Junior Member

Hi, I met the same problem. the page is "Sign In to Gerrit Code Review at git.eclipse.org" and the URL is "https://git.eclipse.org/r/login/". I can't sign in to the Gerrit to get any SSH key or other things.

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Re: gerrit login - Authentication failed. [message #1829869 is a reply to message #1829855]

Mon, 13 July 2020 09:07

Sudip Mukherjee

Messages: 5
Registered: July 2020

Junior Member

Hi Ed,

Thanks for your reply.
iiuc, I will first need to login to gerrit webui to add my ssh key before I can push. And my "Authentication failed" is at https://git.eclipse.org/r/ and so I am unable to login to gerrit webui.

--
Regards
Sudip

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Re: gerrit login - Authentication failed. [message #1829875 is a reply to message #1829869]

Mon, 13 July 2020 10:13

Ed Merks

Messages: 32826
Registered: July 2009

Senior Member

My login at that link uses my email address as the ID and the password is the same one as I use to log into my account via:

https://accounts.eclipse.org/user/login/

Are you able to log into your account? Maybe you can reset the password?

Ed Merks
Professional Support: https://www.macromodeling.com/

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Re: gerrit login - Authentication failed. [message #1829877 is a reply to message #1829875]

Mon, 13 July 2020 10:42

Sudip Mukherjee

Messages: 5
Registered: July 2020

Junior Member

Hi Ed,

I am able to login to my Eclipse account. I changed my password now and re-login with the new password. But gerrit login still fails. :(

--
Regards
Sudip

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Re: gerrit login - Authentication failed. [message #1829882 is a reply to message #1829877]

Mon, 13 July 2020 11:30

Ed Merks

Messages: 32826
Registered: July 2009

Senior Member

I opened https://bugs.eclipse.org/bugs/show_bug.cgi?id=565176 to report the problem. I think the webmaster(s) will need to investigate...

Ed Merks
Professional Support: https://www.macromodeling.com/

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Re: gerrit login - Authentication failed. [message #1829883 is a reply to message #1829882]

Mon, 13 July 2020 11:35

Sudip Mukherjee

Messages: 5
Registered: July 2020

Junior Member

Thanks Ed.
I commented in the bug report also, to check if account works in https://bugs.eclipse.org.

--
Regards
Sudip

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Re: gerrit login - Authentication failed. [message #1841370 is a reply to message #1829828]

Thu, 13 May 2021 09:21

Marc Siebenhaar

Messages: 2
Registered: May 2021

Junior Member

I ran into the same problem.
Login or push with my account name, that is showed to me on https://accounts.eclipse.org, is impossible. Message is just "authentication failed".

Additional the setup for HTTPS-Password in this tutorial (https://wiki.eclipse.org/CDT/git#Using_Gerrit_for_CDT) is also impossible. The menu does not exists.

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Re: gerrit login - Authentication failed. [message #1841375 is a reply to message #1841370]

Thu, 13 May 2021 13:04

Sudip Mukherjee

Messages: 5
Registered: July 2020

Junior Member

Hi Marc,

I have an open bug for this - https://bugs.eclipse.org/bugs/show_bug.cgi?id=567846.
Maybe you can add your comments there also.

--
Regards
Sudip

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Re: gerrit login - Authentication failed. [message #1844396 is a reply to message #1841375]

Sun, 12 September 2021 23:45

Jörn Guy Süß

Messages: 310
Registered: July 2009
Location: Anstead, Brisbane, Queens...

Senior Member

We have two accounts that are unable to access gerrit at the moment, with the error message above. We have tested both user names and email addresses as user identifiers. This bug seems to be intermittent. I also had an issue yesterday registering a second email address. For a central infrastructure, this feels very brittle.

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