Eclipse Community Forums: Kura

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Tue, 12 December 2017 01:13

Eclipse User

I am unable to connect cloud service in Web UI. status is showing Disconnected.
I faced so many times these but I am unable to solved these problem to connect the cloud .
I tryed through telnet also. (telnet iot.eclipse.org 1883 ) it showing connected.but in Web UI status is disconnected. I attached two files .how to resoive these error.please help me.

Attachment: connet1.png
(Size: 175.67KB, Downloaded 195 times)
Attachment: connect.png
(Size: 97.43KB, Downloaded 163 times)

[Updated on: Tue, 12 December 2017 01:15] by Moderator

Re: Web UI [message #1778241 is a reply to message #1778221]

Tue, 12 December 2017 04:00

Eclipse User

Hi,
did you have a look at the kura logs?

Best regards

Re: Web UI [message #1778251 is a reply to message #1778241]

Tue, 12 December 2017 05:24

Eclipse User

thanks for reply

I attached below kura logs

https://www.dropbox.com/l/scl/AADv0Wezo5YbWbBXRN1vFMXACJjlnVs57V4

https://www.dropbox.com/home?preview=web.png

https://www.dropbox.com/home?preview=web1.png

Attachment: web2.png
(Size: 295.84KB, Downloaded 144 times)
Attachment: web1.png
(Size: 282.89KB, Downloaded 139 times)
Attachment: web.png
(Size: 286.12KB, Downloaded 152 times)

[Updated on: Tue, 12 December 2017 05:38] by Moderator

Re: Web UI [message #1778287 is a reply to message #1778251]

Tue, 12 December 2017 11:25

Eclipse User

Hello,

Could you please provide the complete logs? The screen captures are not showing the connection attempts, which are what we need to see.

Thanks,
--Dave

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