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problem with Help under WinXP Pro [message #264916] Sun, 01 August 2004 18:42 Go to next message
Eclipse UserFriend
I have a new Windows XP Pro system with JDK 1.4.2_05 installed (which I
have verified executes java code just fine). When I try and view any of
the Eclipse help pages, the browser window is blank regardless of which
brower I tell the Help system to use (IE, Mozilla or FireFox). The help
system uses the loopback address 127.0.0.1 and some port to access the
help pages.

I believe the Help server is not starting up, but have been unable to
determine why. I believe it is a startup problem because neither Tomcat
or the Sun App Server startup either; after execution of their startup
scripts, http://localhost:8080 and http://127.0.0.1 are unavailable.

Has anyone else using WinXP Pro seen this problem and know of a
solution?

Thanks,
Gil
Re: problem with Help under WinXP Pro [message #265017 is a reply to message #264916] Mon, 02 August 2004 05:15 Go to previous messageGo to next message
Eclipse UserFriend
Gil Hansen schrieb:

> I believe the Help server is not starting up, but have been unable to
> determine why.

Try putting your external IP (not the 127.0.0.1) into
Preferences->Help->Help Server->IP.

Ciao, Michael.
Re: problem with Help under WinXP Pro [message #265169 is a reply to message #265017] Tue, 03 August 2004 00:38 Go to previous messageGo to next message
Eclipse UserFriend
In article <cel0ji$o9c$1@eclipse.org>, michael.keppler@gmx.de says...
> Gil Hansen schrieb:
>
> > I believe the Help server is not starting up, but have been unable to
> > determine why.
>
> Try putting your external IP (not the 127.0.0.1) into
> Preferences->Help->Help Server->IP.

Michael - Thanks for the suggestion, but unfortunately it does not work.
One gets a Help Error: "Help cannot be displayed. The embedded
application server could not run help web application. Check the log for
details." Even if this worked it would not be the ideal solution given
my IP address is dynamic.

I noticed sarangkamat@hotmail.com also is having problems getting
Eclipse 3's Help system to display; he posted the log details today.
Here are mine which indicates the issue is that Tomcat cannot be
started. The log indicates to me this is a bug under WinXP Pro.

--Gil

Eclipse .log:
!ENTRY org.eclipse.help.base 4 0 Aug 02, 2004 23:25:46.421
!MESSAGE Help cannot be displayed. The embedded application server
could not run help web application. Check the log for details.
!STACK 1
org.eclipse.core.runtime.CoreException: Exception occurred starting
application server.
at org.eclipse.tomcat.internal.TomcatAppServer.start
(TomcatAppServer.java:207)
at
org.eclipse.help.internal.appserver.AppserverPlugin.startWeb appServer
(AppserverPlugin.java:145)
at
org.eclipse.help.internal.appserver.AppserverPlugin.getAppSe rver
(AppserverPlugin.java:42)
at org.eclipse.help.internal.appserver.WebappManager.start
(WebappManager.java:57)
at
org.eclipse.help.internal.base.BaseHelpSystem.ensureWebappRu nning
(BaseHelpSystem.java:182)
at org.eclipse.help.internal.base.HelpDisplay.displayHelpURL
(HelpDisplay.java:156)
at org.eclipse.help.internal.base.HelpDisplay.displayHelpResour ce
(HelpDisplay.java:80)
at
....
>
> Ciao, Michael.
>
Re: problem with Help under WinXP Pro [message #265228 is a reply to message #265169] Tue, 03 August 2004 10:26 Go to previous messageGo to next message
Eclipse UserFriend
Help uses embedded appserver to provide content to the browser. There are
another logs written by Tomcat plug-in. Look at
workspace/.metadata/.plugins/org.eclipse.tomcat/catalina.*.l og files for
clues why embedded appserver cannot start.
Konrad

"Gil Hansen" <hansengj@sbcglobal.net> wrote in message
news:MPG.1b78d2aca1a250b1989681@news.eclipse.org...
> In article <cel0ji$o9c$1@eclipse.org>, michael.keppler@gmx.de says...
> > Gil Hansen schrieb:
> >
> > > I believe the Help server is not starting up, but have been unable to
> > > determine why.
> >
> > Try putting your external IP (not the 127.0.0.1) into
> > Preferences->Help->Help Server->IP.
>
> Michael - Thanks for the suggestion, but unfortunately it does not work.
> One gets a Help Error: "Help cannot be displayed. The embedded
> application server could not run help web application. Check the log for
> details." Even if this worked it would not be the ideal solution given
> my IP address is dynamic.
>
> I noticed sarangkamat@hotmail.com also is having problems getting
> Eclipse 3's Help system to display; he posted the log details today.
> Here are mine which indicates the issue is that Tomcat cannot be
> started. The log indicates to me this is a bug under WinXP Pro.
>
> --Gil
>
> Eclipse .log:
> !ENTRY org.eclipse.help.base 4 0 Aug 02, 2004 23:25:46.421
> !MESSAGE Help cannot be displayed. The embedded application server
> could not run help web application. Check the log for details.
> !STACK 1
> org.eclipse.core.runtime.CoreException: Exception occurred starting
> application server.
> at org.eclipse.tomcat.internal.TomcatAppServer.start
> (TomcatAppServer.java:207)
> at
> org.eclipse.help.internal.appserver.AppserverPlugin.startWeb appServer
> (AppserverPlugin.java:145)
> at
> org.eclipse.help.internal.appserver.AppserverPlugin.getAppSe rver
> (AppserverPlugin.java:42)
> at org.eclipse.help.internal.appserver.WebappManager.start
> (WebappManager.java:57)
> at
> org.eclipse.help.internal.base.BaseHelpSystem.ensureWebappRu nning
> (BaseHelpSystem.java:182)
> at org.eclipse.help.internal.base.HelpDisplay.displayHelpURL
> (HelpDisplay.java:156)
> at org.eclipse.help.internal.base.HelpDisplay.displayHelpResour ce
> (HelpDisplay.java:80)
> at
> ...
> >
> > Ciao, Michael.
> >
Re: problem with Help under WinXP Pro [message #265782 is a reply to message #264916] Fri, 06 August 2004 13:01 Go to previous messageGo to next message
Eclipse UserFriend
I finally solved my problem whose solution I'm posting for others that
encounter it.

Eclipse 3.0's help pages are served up by Tomcat. Eclipse's log stated
Tomcat could not start up under SDK 1.4.2_05. When I switched to SDK
1.4.2_03, Tomcat started up and I was able to see the help pages.

Additional info: Tomcat 5.0.27 will not start up under SDK 1.4.2_05, but
does start up under 1.4.2_04.

--gil

In article <MPG.1b772db24b818339989680@news.eclipse.org>,
hansengj@sbcglobal.net says...
> I have a new Windows XP Pro system with JDK 1.4.2_05 installed (which I
> have verified executes java code just fine). When I try and view any of
> the Eclipse help pages, the browser window is blank regardless of which
> brower I tell the Help system to use (IE, Mozilla or FireFox). The help
> system uses the loopback address 127.0.0.1 and some port to access the
> help pages.
>
> I believe the Help server is not starting up, but have been unable to
> determine why. I believe it is a startup problem because neither Tomcat
> or the Sun App Server startup either; after execution of their startup
> scripts, http://localhost:8080 and http://127.0.0.1 are unavailable.
>
> Has anyone else using WinXP Pro seen this problem and know of a
> solution?
>
> Thanks,
> Gil
>
Re: problem with Help under WinXP Pro [message #276920 is a reply to message #265228] Wed, 01 December 2004 04:45 Go to previous message
Eclipse UserFriend
Originally posted by: gilblais.yahoo.com

Konrad - I have no such directory of
" workspace/.metadata/.plugins/org.eclipse.tomcat/catalina.*.l og " on my
system and there aren't even any .log files under the plugins directory ????
Gil Blais

"Konrad Kolosowski" <konradk@ca.ibm.com> wrote in message
news:ceo776$niu$1@eclipse.org...
> Help uses embedded appserver to provide content to the browser. There are
> another logs written by Tomcat plug-in. Look at
> workspace/.metadata/.plugins/org.eclipse.tomcat/catalina.*.l og files for
> clues why embedded appserver cannot start.
> Konrad
>
> "Gil Hansen" <hansengj@sbcglobal.net> wrote in message
> news:MPG.1b78d2aca1a250b1989681@news.eclipse.org...
> > In article <cel0ji$o9c$1@eclipse.org>, michael.keppler@gmx.de says...
> > > Gil Hansen schrieb:
> > >
> > > > I believe the Help server is not starting up, but have been unable
to
> > > > determine why.
> > >
> > > Try putting your external IP (not the 127.0.0.1) into
> > > Preferences->Help->Help Server->IP.
> >
> > Michael - Thanks for the suggestion, but unfortunately it does not work.
> > One gets a Help Error: "Help cannot be displayed. The embedded
> > application server could not run help web application. Check the log for
> > details." Even if this worked it would not be the ideal solution given
> > my IP address is dynamic.
> >
> > I noticed sarangkamat@hotmail.com also is having problems getting
> > Eclipse 3's Help system to display; he posted the log details today.
> > Here are mine which indicates the issue is that Tomcat cannot be
> > started. The log indicates to me this is a bug under WinXP Pro.
> >
> > --Gil
> >
> > Eclipse .log:
> > !ENTRY org.eclipse.help.base 4 0 Aug 02, 2004 23:25:46.421
> > !MESSAGE Help cannot be displayed. The embedded application server
> > could not run help web application. Check the log for details.
> > !STACK 1
> > org.eclipse.core.runtime.CoreException: Exception occurred starting
> > application server.
> > at org.eclipse.tomcat.internal.TomcatAppServer.start
> > (TomcatAppServer.java:207)
> > at
> > org.eclipse.help.internal.appserver.AppserverPlugin.startWeb appServer
> > (AppserverPlugin.java:145)
> > at
> > org.eclipse.help.internal.appserver.AppserverPlugin.getAppSe rver
> > (AppserverPlugin.java:42)
> > at org.eclipse.help.internal.appserver.WebappManager.start
> > (WebappManager.java:57)
> > at
> > org.eclipse.help.internal.base.BaseHelpSystem.ensureWebappRu nning
> > (BaseHelpSystem.java:182)
> > at org.eclipse.help.internal.base.HelpDisplay.displayHelpURL
> > (HelpDisplay.java:156)
> > at org.eclipse.help.internal.base.HelpDisplay.displayHelpResour ce
> > (HelpDisplay.java:80)
> > at
> > ...
> > >
> > > Ciao, Michael.
> > >
>
>
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