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Can't respond to bugziilla-daemon mails [message #110164]

Fri, 24 October 2003 06:28

Eclipse User

Maybe this is the wrong forum - if so please advise!

I got an email from bugzilla-daemon@eclipse.org discussing a bug that
I had submitted there. But when I reply to that mail I get a delivery
error:

unknown user: "bugzilla-daemon"

So how is one supposed to respond to such mails?

Michael

Re: Can't respond to bugziilla-daemon mails [message #110179 is a reply to message #110164]

Fri, 24 October 2003 11:24

Eclipse User

You are not supposed to respond to the daemon.
All comments should be added directly to the bug report.

HTH
Darins

"Michael Moser" <mmo@zurich.ibm.com> wrote in message
news:bnbfu1$rmg$1@eclipse.org...
> Maybe this is the wrong forum - if so please advise!
>
> I got an email from bugzilla-daemon@eclipse.org discussing a bug that
> I had submitted there. But when I reply to that mail I get a delivery
> error:
>
> unknown user: "bugzilla-daemon"
>
> So how is one supposed to respond to such mails?
>
> Michael
>
>
>

Re: Can't respond to bugziilla-daemon mails [message #110205 is a reply to message #110179]

Fri, 24 October 2003 11:46

Eclipse User

"Darin Swanson" <Darin_Swanson@us.ibm.com> wrote in message
news:bnbg5l$rt1$1@eclipse.org...
> You are not supposed to respond to the daemon.
> All comments should be added directly to the bug report.
>
> HTH
> Darins

OK - but that fact is absolutely non-obvious and easily forgotten.
Just finding a link to bugzilla didn't automatically make me aware,
that I shouldn't simply respond to this email. So maybe a
corresponding remark in these emails might help?

Michael

Re: Can't respond to bugziilla-daemon mails [message #110229 is a reply to message #110205]

Fri, 24 October 2003 12:02

Eclipse User

That might be a bug report for bugzilla...

Darins

"Michael Moser" <mmo@zurich.ibm.com> wrote in message
news:bnbhf8$tj8$1@eclipse.org...
>
> "Darin Swanson" <Darin_Swanson@us.ibm.com> wrote in message
> news:bnbg5l$rt1$1@eclipse.org...
> > You are not supposed to respond to the daemon.
> > All comments should be added directly to the bug report.
> >
> > HTH
> > Darins
>
> OK - but that fact is absolutely non-obvious and easily forgotten.
> Just finding a link to bugzilla didn't automatically make me aware,
> that I shouldn't simply respond to this email. So maybe a
> corresponding remark in these emails might help?
>
> Michael
>
>
>
>

Re: Can't respond to bugziilla-daemon mails [message #110242 is a reply to message #110179]

Fri, 24 October 2003 12:30

Eclipse User

Originally posted by: muelleimer.usenet.katzien.de

Hallo!

* Darin Swanson <Darin_Swanson@us.ibm.com> wrote:
> You are not supposed to respond to the daemon.
> All comments should be added directly to the bug report.

If I remmeber correctly, then bugzilla has at least a
'12345-done@bugs.buzilla.org' feature, which is for example used at
the KDE bugzilla (via CVS: checking, add CC comoent, bug closed :).

I just searched the bugzilla FAQ and found this:
http://www.bugzilla.org/docs214/html/faq.html#AEN2093

Seems that replying to buzilla emails is possible... If Notes would
get some quoting features... :)

I very much like this way to handle bugs. Debian has a BTS completly
based on emails, without a 'control' webinterface (only viewing).
Sometimes its a pain, especially if you want to do a lot changes and
have to go through a long list examaning the individual bugs. But for
'one bug at a time', it's a real timesaver.

BTW: this would also make it posisbele to add a CC to 'submit@bugs...'
and the bug from the mail is recorded :) Would be a great feature in
the ML and Newsgroups.

Should I file a bugzille entry?

Jan

Re: Can't respond to bugziilla-daemon mails [message #110268 is a reply to message #110242]

Fri, 24 October 2003 13:56

Eclipse User

Originally posted by: muelleimer.usenet.katzien.de

Hallo!

* Jan Schulz <muelleimer@usenet.katzien.de> wrote:
> Should I file a bugzille entry?

-> 45525

Jan

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