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Home » Eclipse Projects » Platform - User Assistance (UA) » mailto links don't work in help view under OS X
mailto links don't work in help view under OS X [message #611144] Thu, 10 April 2008 18:12
Eclipse UserFriend
Originally posted by:

Our help system provides a mailto link at the bottom of each page so users
can easily send us feedback on the documentation. On all platforms except
the Macintosh, this works fine in both the help view (integrated into the
IDE) and in the help browser (either the "internal" browser or a
user-selected external web browser).

On the Macintosh (intel and ppc, OS X 10.4 and 10.5), the mailto links are
nonfunctional in the help view. (They work fine in a web browser.) The
correct mailto link is displayed in the status area, but nothing happens.

Clearly the web browser (Safari, generally) knows what to do with a mailto
link, but it isn't clear to me what the Eclipse IDE uses as a display
engine when help content is in the help view rather than in a browser. Is
this some stripped-down Mozilla browser?

More to the point, does anyone know of a way to configure this so the
mailto links will work in the help view on a Mac?

Thanks in advance,
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