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Home » Archived » Voicetools » continue call?
continue call? [message #576333] Wed, 02 May 2007 00:24
Eclipse UserFriend
Originally posted by:

I have been having a bit of difficulty with getting the server to
"continue call"

I have successfully built the war file, and got it deployed on the tomcat

But when calling into the /openVXML tree I get what looks like the correct
first page response:
<vxml version="2.0">
<form id="WaitForm" scope="dialog">
<block name="WaitBlock">
next=" /poinr/openVXML?KERNEL_CALL_ID=8b5de01669454adc8909eaa08ed79 efe&KERNEL_EVENT=NOOP "/>
<catch event="connection.disconnect.hangup">
next=" /poinr/openVXML?KERNEL_CALL_ID=8b5de01669454adc8909eaa08ed79 efe&KERNEL_EVENT=ERROR&ERROR_NAME=connection.disconn ect.hangup "/>


but then when the voice browser continues I get:
<vxml version="2.0">
<form id="ErrorForm" scope="dialog">
<block name="ErrorBlock">
<prompt bargein="true" xml:lang="en-US">
I'm sorry, we are having technical difficulties with our voice response
system. Please call again when this issue is resolved.


It looks like there is only one entry to this java code segment? Is
something having a problem in: defaultcallmanager??
somewhere near "continueCall"???

Object obj = calls.get(conversationId);
(that as far as my skill can go without getting the build environment)

What could I have missed in the design / vui?
(using either tomcat 5.5 and tomcat 5.0 - with the real sun JVM
any ideas?

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