| Checksum does not match [message #1859506] |
Mon, 12 June 2023 17:10  |
Eclipse User |
|
|
|
I am helping someone install Eclipse Temurin on their computer. I walked though the download/checksum process myself, so I could relay the steps to the user.
My download/checksum process matched. However, on the user's computer it did not. I confirmed the user was going to this web site:
Since I am a new user, I cannot post the link. After the https: // is
adoptium.net/temurin/releases/?version=11
to get the download. I had the user set:
Operation System: Windows
Architecture: x64
The user then downloaded the .msi file. I had the use create a c:\temp folder, and move the .msi file into the c:\temp folder. I walked the user through opening Windows PowerShell (admin). In PowerShell user entered
>cd c:\temp
And the user confirmed the prompt switched to c:\temp
>dir
And the user confirmed the downloaded file was listed
I then had the user run the certUtil to get the hash for a checksum
>certUtil -hashfile OpenJDK11U-jdk_x64_windows_hotspot_11.0.19_7.msi SHA256
The hash on the user's computer does NOT match the checksum values on the web page for the Windows x64 .msi file. When I run it on my computer, the hash does match. We both downloaded the same file yet got different hash results. I had the user re download, re-run the certUtil, and the user gets the same hash, a different one than the one from the web site.
I also had the user send me screen captures so I could confirm the steps were executed correctly.
Why could the user be getting a different hash result? Any help would be greatly appreciated.
|
|
|
|
Powered by
FUDForum. Page generated in 0.09244 seconds
Home