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Installer Error [message #1833465] Wed, 14 October 2020 02:44 Go to next message
Glenn Pearce is currently offline Glenn PearceFriend
Messages: 2
Registered: October 2020
Junior Member
Hi

I'm trying to use the Installer to install Enterprise version and getting this error in the Installer Log. Please help

[2020-10-14 09:56:47] Executing bootstrap tasks
[2020-10-14 09:56:47] OpenJDK Runtime Environment 11.0.8+10
[2020-10-14 09:56:47] Product org.eclipse.products.epp.package.java.2020-09
[2020-10-14 09:56:47] Bundle org.eclipse.oomph.setup 1.18.0.v20200820-0414, build=4828, branch=33d843c1d70f55bcaaf6421eb3af77b98e9fe9c0
[2020-10-14 09:56:47] Bundle org.eclipse.oomph.setup.core 1.18.0.v20200624-1156, build=4828, branch=33d843c1d70f55bcaaf6421eb3af77b98e9fe9c0
[2020-10-14 09:56:47] Bundle org.eclipse.oomph.setup.p2 1.16.0.v20200814-1205, build=4828, branch=33d843c1d70f55bcaaf6421eb3af77b98e9fe9c0
[2020-10-14 09:56:47] Performing P2 Director (Eclipse IDE for Java Developers (2020-09))
[2020-10-14 09:56:47] Offline = false
[2020-10-14 09:56:47] Mirrors = true
[2020-10-14 09:56:47] Resolving 16 requirements from 3 repositoriesto C:\Users\gpearce\eclipse\java-2020-093\eclipse
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:epp.package.java [4.17.0,5.0.0)
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.platform.feature.group [4.17.0,5.0.0)
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.rcp.feature.group [4.17.0,5.0.0)
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.buildship.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.eclemma.feature.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.egit.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.epp.mpc.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.jdt.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.jgit.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.m2e.feature.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.m2e.lemminx.feature.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.m2e.logback.feature.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.mylyn.wikitext.editors_feature.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.tips.feature.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.wildwebdeveloper.xml.feature.feature.group
[2020-10-14 09:56:47] Requirement org.eclipse.equinox.p2.iu:org.eclipse.oomph.setup.feature.group
[2020-10-14 09:56:47] Repository http://download.eclipse.org/technology/epp/packages/2020-09/202009101200
[2020-10-14 09:56:47] Repository http://download.eclipse.org/releases/2020-09/202009161000
[2020-10-14 09:56:47] Repository http://download.eclipse.org/oomph/updates/milestone/latest
[2020-10-14 09:56:50] Calculating requirements and dependencies.
[2020-10-14 09:56:51] Computing prerequisite plan
[2020-10-14 09:56:53] Collecting 1 artifacts from http://download.eclipse.org/technology/epp/packages/2020-09/202009101200
[2020-10-14 09:56:53] Downloading epp.package.java.executable.win32.win32.x86_64
[2020-10-14 09:56:53] Mirrored 1 artifacts from http://download.eclipse.org/technology/epp/packages/2020-09/202009101200/ at 0kb/s with 1 failures
[2020-10-14 09:56:53] Collected 1 artifacts for http://download.eclipse.org/technology/epp/packages/2020-09/202009101200 in 0.476s
[2020-10-14 09:56:53] Collecting 3 artifacts from http://download.eclipse.org/releases/2020-09/202009161000
[2020-10-14 09:56:54] Downloading org.eclipse.platform_root
[2020-10-14 09:56:54] Downloading org.eclipse.rcp_root
[2020-10-14 09:56:54] Downloading org.eclipse.platform.ide.executable.win32.win32.x86_64
[2020-10-14 09:56:54] Collected 3 artifacts for http://download.eclipse.org/releases/2020-09/202009161000 in 1.016s
[2020-10-14 09:56:54] An error was detected while performing the engine operation and the changes are being rolled back. See the log for details.
[2020-10-14 09:56:54] ERROR: org.eclipse.equinox.p2.engine code=4 An error occurred while collecting items to be installed
at org.eclipse.oomph.util.OomphPlugin.coreException(OomphPlugin.java:291)
at org.eclipse.oomph.p2.internal.core.ProfileTransactionImpl$3.commit(ProfileTransactionImpl.java:551)
at org.eclipse.oomph.p2.internal.core.ProfileTransactionImpl.commit(ProfileTransactionImpl.java:343)
at org.eclipse.oomph.setup.p2.impl.P2TaskImpl.perform(P2TaskImpl.java:899)
at org.eclipse.oomph.setup.internal.core.SetupTaskPerformer.doPerformNeededSetupTasks(SetupTaskPerformer.java:3828)
at org.eclipse.oomph.setup.internal.core.SetupTaskPerformer.performNeededSetupTasks(SetupTaskPerformer.java:3756)
at org.eclipse.oomph.setup.internal.core.SetupTaskPerformer.performTriggeredSetupTasks(SetupTaskPerformer.java:3737)
at org.eclipse.oomph.setup.internal.core.SetupTaskPerformer.perform(SetupTaskPerformer.java:3630)
at org.eclipse.oomph.setup.internal.installer.SimpleVariablePage.installPerform(SimpleVariablePage.java:1343)
at org.eclipse.oomph.setup.internal.installer.SimpleVariablePage.access$33(SimpleVariablePage.java:1211)
at org.eclipse.oomph.setup.internal.installer.SimpleVariablePage$20.run(SimpleVariablePage.java:1156)
ERROR: org.eclipse.equinox.p2.engine code=0 session context was:(profile=C__Users_gpearce_eclipse_java-2020-093_eclipse, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).
ERROR: org.eclipse.equinox.p2.transport.ecf code=1002 HTTP Server 'Service Unavailable': http://download.eclipse.org/technology/epp/packages/2020-09/202009101200/binary/epp.package.java.executable.win32.win32.x86_64_4.17.0.20200910-1200
ERROR: org.eclipse.ecf.identity code=0 HttpComponents connection error response code 503.
at org.eclipse.ecf.provider.filetransfer.httpclient45.HttpClientRetrieveFileTransfer.openStreams(HttpClientRetrieveFileTransfer.java:616)
at org.eclipse.ecf.provider.filetransfer.retrieve.AbstractRetrieveFileTransfer.sendRetrieveRequest(AbstractRetrieveFileTransfer.java:887)
at org.eclipse.ecf.provider.filetransfer.retrieve.MultiProtocolRetrieveAdapter.sendRetrieveRequest(MultiProtocolRetrieveAdapter.java:148)
at org.eclipse.equinox.internal.p2.transport.ecf.FileReader.sendRetrieveRequest(FileReader.java:454)
at org.eclipse.equinox.internal.p2.transport.ecf.FileReader.readInto(FileReader.java:384)
at org.eclipse.equinox.internal.p2.transport.ecf.RepositoryTransport.download(RepositoryTransport.java:107)
at org.eclipse.oomph.p2.internal.core.CachingTransport.download(CachingTransport.java:136)
at org.eclipse.oomph.p2.internal.core.CachingTransport.download(CachingTransport.java:256)
at org.eclipse.equinox.internal.p2.artifact.repository.simple.SimpleArtifactRepository.downloadArtifact(SimpleArtifactRepository.java:720)
at org.eclipse.equinox.internal.p2.artifact.repository.simple.SimpleArtifactRepository.downloadArtifact(SimpleArtifactRepository.java:644)
at org.eclipse.equinox.internal.p2.artifact.repository.simple.SimpleArtifactRepository.getArtifact(SimpleArtifactRepository.java:776)
at org.eclipse.equinox.internal.p2.artifact.repository.MirrorRequest.getArtifact(MirrorRequest.java:319)
at org.eclipse.equinox.internal.p2.artifact.repository.MirrorRequest.transferSingle(MirrorRequest.java:289)
at org.eclipse.equinox.internal.p2.artifact.repository.MirrorRequest.transfer(MirrorRequest.java:225)
at org.eclipse.equinox.internal.p2.artifact.repository.MirrorRequest.perform(MirrorRequest.java:155)
at org.eclipse.equinox.internal.p2.artifact.repository.simple.SimpleArtifactRepository.getArtifact(SimpleArtifactRepository.java:759)
at org.eclipse.equinox.internal.p2.artifact.repository.simple.SimpleArtifactRepository.getArtifacts(SimpleArtifactRepository.java:836)
at org.eclipse.equinox.internal.p2.engine.DownloadManager.fetch(DownloadManager.java:127)
at org.eclipse.equinox.internal.p2.engine.DownloadManager.start(DownloadManager.java:98)
at org.eclipse.equinox.internal.p2.engine.phases.Collect.completePhase(Collect.java:111)
at org.eclipse.equinox.internal.p2.engine.Phase.postPerform(Phase.java:254)
at org.eclipse.equinox.internal.p2.engine.Phase.perform(Phase.java:105)
at org.eclipse.equinox.internal.p2.engine.PhaseSet.perform(PhaseSet.java:50)
at org.eclipse.equinox.internal.p2.engine.Engine.perform(Engine.java:80)
at org.eclipse.equinox.internal.p2.engine.Engine.perform(Engine.java:48)
at org.eclipse.equinox.internal.provisional.p2.director.PlanExecutionHelper.executePlan(PlanExecutionHelper.java:46)
at org.eclipse.oomph.p2.internal.core.ProfileTransactionImpl$3.commit(ProfileTransactionImpl.java:547)
at org.eclipse.oomph.p2.internal.core.ProfileTransactionImpl.commit(ProfileTransactionImpl.java:343)
at org.eclipse.oomph.setup.p2.impl.P2TaskImpl.perform(P2TaskImpl.java:899)
at org.eclipse.oomph.setup.internal.core.SetupTaskPerformer.doPerformNeededSetupTasks(SetupTaskPerformer.java:3828)
at org.eclipse.oomph.setup.internal.core.SetupTaskPerformer.performNeededSetupTasks(SetupTaskPerformer.java:3756)
at org.eclipse.oomph.setup.internal.core.SetupTaskPerformer.performTriggeredSetupTasks(SetupTaskPerformer.java:3737)
at org.eclipse.oomph.setup.internal.core.SetupTaskPerformer.perform(SetupTaskPerformer.java:3630)
at org.eclipse.oomph.setup.internal.installer.SimpleVariablePage.installPerform(SimpleVariablePage.java:1343)
at org.eclipse.oomph.setup.internal.installer.SimpleVariablePage.access$33(SimpleVariablePage.java:1211)
at org.eclipse.oomph.setup.internal.installer.SimpleVariablePage$20.run(SimpleVariablePage.java:1156)

[2020-10-14 09:56:54]
Re: Installer Error [message #1833467 is a reply to message #1833465] Wed, 14 October 2020 04:03 Go to previous messageGo to next message
Ed Merks is currently offline Ed MerksFriend
Messages: 31702
Registered: July 2009
Senior Member
An http 503 code means:
The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.

Common causes are a server that is down for maintenance or that is overloaded. This response should be used for temporary conditions and the Retry-After HTTP header should, if possible, contain the estimated time for the recovery of the service.


So this is likely a transient problem with the server/network that will work properly when you try again later.


Ed Merks
Professional Support: https://www.macromodeling.com/
Re: Installer Error [message #1833493 is a reply to message #1833467] Wed, 14 October 2020 19:38 Go to previous messageGo to next message
Glenn Pearce is currently offline Glenn PearceFriend
Messages: 2
Registered: October 2020
Junior Member
Yeah, I thought the same thing but I've been trying for 2 days with the same error?
Re: Installer Error [message #1833497 is a reply to message #1833493] Thu, 15 October 2020 04:26 Go to previous message
Ed Merks is currently offline Ed MerksFriend
Messages: 31702
Registered: July 2009
Senior Member
I know the servers have been horribly slow the last days (e.g., it took me over an hour to download the platform large zip, and it failed the first time after getting to 98%, starting the next long hour of trying). I'm also surprised it's loading this directly from download.eclipse.org rather than from a mirror; it looks like all the other artifacts have been downloaded except this one.

You can also download a package directly as an alternative approach:

https://www.eclipse.org/downloads/packages/


Ed Merks
Professional Support: https://www.macromodeling.com/
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