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How re-open a bug? [message #1821208] Fri, 07 February 2020 08:54 Go to next message
Fredrik Attebrant is currently offline Fredrik AttebrantFriend
Messages: 34
Registered: June 2012
Member

Hi,

Not exactly a newcomer but not sure where to ask this...
How can I re-open a bugzilla?

The concrete case is https://bugs.eclipse.org/bugs/show_bug.cgi?id=491737
which was closed by the Eclipse Genie due to inactivity.

However, the problem still exists and I added more details on how to reproduce it.

The Eclipse Genie also posted that one should re-open the bug if one had more info, but how?

Thanks,
Fredrik
Re: How re-open a bug? [message #1821215 is a reply to message #1821208] Fri, 07 February 2020 09:44 Go to previous messageGo to next message
Ed Merks is currently offline Ed MerksFriend
Messages: 31163
Registered: July 2009
Senior Member
You must of course be logged in with your account. Then on the Status: where it says "CLOSED" you can use the dropdown to change it to REOPENED. Also, remove the "stalebug" from Whiteboard: field so that it's not auto closed again. Then do the submit.
Re: How re-open a bug? [message #1821222 is a reply to message #1821215] Fri, 07 February 2020 11:53 Go to previous message
Fredrik Attebrant is currently offline Fredrik AttebrantFriend
Messages: 34
Registered: June 2012
Member

It turns out that I wasn't allowed to reopen the bug since I'm not the original reporter (nor having the extra permissions required). Luckily enough I could ask the reporter to do it ;)

Mission completed.

Thanks!
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