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installation freezes at "Do you trust these certificates?" [message #1794213] Mon, 27 August 2018 14:35 Go to next message
Joseph Peterson is currently offline Joseph PetersonFriend
Messages: 1
Registered: August 2018
Junior Member
I am attempting to use the eclipse installer to install the Eclipse IDE for Java Developers, I am on an ubuntu based linux system. The installation has created a window with the title "Do you trust these certificates?" asking me to accept the "Eclipse.org \, Inc.; IT; Eclipse.org Foundation \, Inc." certificate. I cannot interact with this window in any way so the installation is stalled.

Is there a way to resolve this or at least safely terminate the installation?
Re: installation freezes at "Do you trust these certificates?" [message #1794227 is a reply to message #1794213] Mon, 27 August 2018 17:51 Go to previous messageGo to next message
Ed Merks is currently offline Ed MerksFriend
Messages: 29545
Registered: July 2009
Senior Member
It sounds similar to this:

https://www.eclipse.org/forums/index.php/mv/msg/1094752/1793895/#msg_1793895

At best you can kill the process. It sounds like your Java installation is missing some root certificates, but of course the dialog shouldn't lock the IDE even if that's the case. :-(

You could try to just download a package from https://www.eclipse.org/downloads/packages/
Re: installation freezes at "Do you trust these certificates?" [message #1794325 is a reply to message #1794227] Wed, 29 August 2018 03:26 Go to previous messageGo to next message
Jonathan Rynd is currently offline Jonathan RyndFriend
Messages: 7
Registered: August 2018
Junior Member
Hi Ed,

I'm experiencing the exact same problem. And, I downloaded the installation package from that very page. I'm pretty sure the original poster did too.

This is the Java installation that comes with vanilla Ubuntu.

How do we actually report this as a bug? How do I actually update the root certificates?
Re: installation freezes at "Do you trust these certificates?" [message #1794326 is a reply to message #1794227] Wed, 29 August 2018 03:30 Go to previous messageGo to next message
Jonathan Rynd is currently offline Jonathan RyndFriend
Messages: 7
Registered: August 2018
Junior Member
A bit more googling and I found this exact same bug, from 2008 (!)

https://bugs.eclipse.org/bugs/show_bug.cgi?id=229331

Looks like it was marked fixed and the fix stopped working.

So, do I attempt to reopen the old bug, or do I create a new bug?
Re: installation freezes at "Do you trust these certificates?" [message #1794335 is a reply to message #1794326] Wed, 29 August 2018 07:23 Go to previous messageGo to next message
Tauno Voipio is currently offline Tauno VoipioFriend
Messages: 399
Registered: August 2014
Senior Member
Jonathan Rynd wrote on Wed, 29 August 2018 06:30
A bit more googling and I found this exact same bug, from 2008 (!)

https://bugs.eclipse.org/bugs/show_bug.cgi?id=229331

Looks like it was marked fixed and the fix stopped working.

So, do I attempt to reopen the old bug, or do I create a new bug?


Me too. It happens when attempting to update the installer (from build 3559 to build 3615). Downloading the installer again does not help as the OS X and 64 bit Linux installer are of the older build.

Screen copy of the end of the road attached.
index.php/fa/33755/0/
  • Attachment: oomph.png
    (Size: 41.76KB, Downloaded 83 times)


--

Tauno Voipio
Re: installation freezes at "Do you trust these certificates?" [message #1794337 is a reply to message #1794335] Wed, 29 August 2018 07:43 Go to previous messageGo to next message
Ed Merks is currently offline Ed MerksFriend
Messages: 29545
Registered: July 2009
Senior Member
Open a new Oomph bug:

https://bugs.eclipse.org/bugs/enter_bug.cgi?product=Oomph

Is this happening while installing something or while updating the installer?


Re: installation freezes at "Do you trust these certificates?" [message #1794352 is a reply to message #1794337] Wed, 29 August 2018 12:17 Go to previous messageGo to next message
Jonathan Rynd is currently offline Jonathan RyndFriend
Messages: 7
Registered: August 2018
Junior Member
So I did what I should have done right off the bat: check the forum stickies. In the warning to Linux users it says to be sure to ditch OpenJDK and get the real Java from Oracle. The whole Eclipse ecosystem has many known problems with OpenJDK and it's not officially supported. So I'm thinking that reporting a bug would be just a waste of time for everybody.

(This problem was while updating the installer; I had a different problem while installing something but updating the installer is supposed to fix it)
Re: installation freezes at "Do you trust these certificates?" [message #1794361 is a reply to message #1794352] Wed, 29 August 2018 14:46 Go to previous messageGo to next message
Ed Merks is currently offline Ed MerksFriend
Messages: 29545
Registered: July 2009
Senior Member
I did open https://bugs.eclipse.org/bugs/show_bug.cgi?id=538380 and changed the code so this should never happen again (but then the certificates should always be considered valid anyway, so it should not have been a problem with a proper JDK/JRE with the proper root certificates in the first place).
Re: installation freezes at "Do you trust these certificates?" [message #1794376 is a reply to message #1794361] Wed, 29 August 2018 18:44 Go to previous messageGo to next message
Tauno Voipio is currently offline Tauno VoipioFriend
Messages: 399
Registered: August 2014
Senior Member
Something has happened, today it worked on both OS X 10.11 and 64 bit Linux.


--

Tauno Voipio
Re: installation freezes at "Do you trust these certificates?" [message #1794861 is a reply to message #1794376] Sun, 09 September 2018 05:10 Go to previous message
Jonathan Rynd is currently offline Jonathan RyndFriend
Messages: 7
Registered: August 2018
Junior Member
Thanks Ed!
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