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Web UI [message #1778221] Tue, 12 December 2017 06:13 Go to next message
gopal korrapati is currently offline gopal korrapatiFriend
Messages: 48
Registered: October 2017
Member
I am unable to connect cloud service in Web UI. status is showing Disconnected.
I faced so many times these but I am unable to solved these problem to connect the cloud .
I tryed through telnet also. (telnet iot.eclipse.org 1883 ) it showing connected.but in Web UI status is disconnected. I attached two files .how to resoive these error.please help me.
  • Attachment: connet1.png
    (Size: 175.67KB, Downloaded 90 times)
  • Attachment: connect.png
    (Size: 97.43KB, Downloaded 85 times)

[Updated on: Tue, 12 December 2017 06:15]

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Re: Web UI [message #1778241 is a reply to message #1778221] Tue, 12 December 2017 09:00 Go to previous messageGo to next message
Matteo Maiero is currently offline Matteo MaieroFriend
Messages: 391
Registered: July 2015
Location: Italy
Senior Member
Hi,
did you have a look at the kura logs?

Best regards

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Re: Web UI [message #1778251 is a reply to message #1778241] Tue, 12 December 2017 10:24 Go to previous messageGo to next message
gopal korrapati is currently offline gopal korrapatiFriend
Messages: 48
Registered: October 2017
Member
thanks for reply

I attached below kura logs

https://www.dropbox.com/l/scl/AADv0Wezo5YbWbBXRN1vFMXACJjlnVs57V4

https://www.dropbox.com/home?preview=web.png

https://www.dropbox.com/home?preview=web1.png
  • Attachment: web2.png
    (Size: 295.84KB, Downloaded 84 times)
  • Attachment: web1.png
    (Size: 282.89KB, Downloaded 74 times)
  • Attachment: web.png
    (Size: 286.12KB, Downloaded 78 times)

[Updated on: Tue, 12 December 2017 10:38]

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Re: Web UI [message #1778287 is a reply to message #1778251] Tue, 12 December 2017 16:25 Go to previous message
David Woodard is currently offline David WoodardFriend
Messages: 420
Registered: July 2014
Senior Member
Hello,

Could you please provide the complete logs? The screen captures are not showing the connection attempts, which are what we need to see.

Thanks,
--Dave

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