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Can't Even Start Papyrus-RT Windows Install -- Java Error [message #1775544]

Tue, 31 October 2017 15:07

Eclipse User

Hi,
I was looking forward to trying out the Papyrus-RT tool. But it won't even start up - it gives a Java error window. I have the latest Java and Papyrus-RT installation, downloaded today. Any ideas ?

System is Windows 7 64 bit on AMD Phenom II, 8 GB RAM
Java Version 8 Update 151
Papyrus-RT install file name = org.eclipse.papyrusrt.rcp.product-win32.win32.x86_64.zip
Installed into non-system folder to avoid write permission problems.

Attached: picture of Java error window

index.php/fa/31193/0/

Attachment: papyrus-rt-java-error.png
(Size: 53.95KB, Downloaded 727 times)

Re: Can't Even Start Papyrus-RT Windows Install -- Java Error [message #1775571 is a reply to message #1775544]

Wed, 01 November 2017 08:53

Eclipse User

Hi, Bruce,

This looks like a configuration error. In the "configuration/" sub-directory of your installation you should find one or more log files named like timestamps (some long number with ".log" extension). The latest of these should have some indication of what the problem is.

HTH,

Christian

Re: Can't Even Start Papyrus-RT Windows Install -- Java Error [message #1775573 is a reply to message #1775571]

Wed, 01 November 2017 09:42

Eclipse User

I got that error once when the JVM and Eclipse were of differing architecture - one was 64 bit, the other 32 - can't remember which was which was which...

Re: Can't Even Start Papyrus-RT Windows Install -- Java Error [message #1775574 is a reply to message #1775544]

Wed, 01 November 2017 09:45

Eclipse User

Chances are that the Java in your path is a 32-bit Java. You need the 64-bit version.

Re: Can't Even Start Papyrus-RT Windows Install -- Java Error [message #1775575 is a reply to message #1775574]

Wed, 01 November 2017 11:16

Eclipse User

RESOLVED - I completely uninstalled Java from my system, then re-installed the latest one. I think it was the 32/64 bit issue, because it did say that my Java was 32 bit in the control panel. Now it is 64 bit and it works. Thanks for the replies.

[Updated on: Wed, 01 November 2017 11:37] by Moderator

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