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Home » Eclipse Projects » Platform - User Assistance (UA) » User Help problem on 32 bits platorm(Help content is not binded)
User Help problem on 32 bits platorm [message #1701285] Fri, 10 July 2015 13:30 Go to next message
Alex Gor is currently offline Alex GorFriend
Messages: 127
Registered: November 2014
Location: Russia
Senior Member
Hello All

I have eclipse RCP application that works on Eclipse 4 (Luna) platform via compatibility layer. I have particular plugin that contains content of end user assistance. I have to support two versio of my application : 32-bits and 64 bits.
Help assistance works good on 64-bits platform. On 32-bits platform assitance content is not open by Help->Help Content menu in exported application. In case I try run particular plugin as eclipse application from IDE, it works and I see my content via Help=>Help Content menu. Coud you please help me in this case?

Thanks in advance
Re: User Help problem on 32 bits platorm [message #1702506 is a reply to message #1701285] Wed, 22 July 2015 18:46 Go to previous message
Jennifer Skiendzielewski is currently offline Jennifer SkiendzielewskiFriend
Messages: 35
Registered: January 2010
Location: Boulder, CO
You say that you have two versions of your application. Did you build two versions of your help system, one for 32-bit and one for 64-bit? If you are just trying to run the 64-bit version with a 32-bit application, it probably won't work.

Also, have you checked the config.ini files to see if a specific version of java is listed as required? For example, I'm trying to debug a 64-bit application, and it requires 64-bit Java 7. I had to change the path environment variable on my system to point to that java, instead of Java 8.

If your 32-bit application is looking for Java 7 as well, and the only 32-bit Java that you have is java 8, it won't start.

Not sure if any of that helps, but it's something to look at.
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