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Routing Feedback [message #28274]

Thu, 01 February 2007 20:20

Rob Robason
Messages: 72
Registered: July 2009

Member

I'm starting to think about how we'll handle improvements and other feedback
we get from users of our published process. The Feedback button would be the
natural way for the user to make requests. I've started experimenting with
providing a "mailto:" URL for feedback, which produces a message with a very
long URL subject line. Connecting that URL to its originating plugin is
problematic.

It seems applying some sort of hidden fingerprint to a webpage pointing to
its source in the method library, then passing that to the Feedback URL as a
parameter would be handy.

What's the recommended practice for managing feedback?

--
Rob Robason
Software Process Manager
Wind River Systems

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