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Home » Eclipse Projects » Jubula » AUT Agent does not get started(AUT Agent does not get started and displayed in the system tray on Windows 7 OS)
AUT Agent does not get started [message #1755127] Tue, 28 February 2017 09:47 Go to next message
Sucheta Hardikar is currently offline Sucheta HardikarFriend
Messages: 11
Registered: February 2017
Junior Member
Hi,
I am using jubula_8.4.0.111 on Windows 7 test system, to automate rcp ui (Jave installed: JRE8_64bit, jdk1.8.0).
Everything was working fine some two weeks back, however sometime last week, AUT Agent got impacted and now does not start (it is not listed in the system tray) and connecting to the AUT Agent from Jubula ite displays following error message:
Information - 124: Could not connect to AUT Agent at localhost:60000.

The connection to the AUT Agent could not be made.
Please check that you have started the AUT Agent, and that your connection settings (hostname, port number) are correct.

No error is getting captured when initiating autagent.exe using any of the parameters from Windows command prompt.

Please help urgently!
Sucheta
Re: AUT Agent does not get started [message #1755296 is a reply to message #1755127] Thu, 02 March 2017 08:41 Go to previous messageGo to next message
Marvin Mueller is currently offline Marvin MuellerFriend
Messages: 119
Registered: March 2012
Senior Member
Hello,
did you try to start the autagent on another port? (e.g. "autagent.exe -p 6006").

Also if there are errors or problems with the Autagent we have a log file for this. Please look into the log files located in the "Users Home/.jubula/logs" specially the "aut_agent.log" and the "client.log".

with regards
Marvin Mueller
Re: AUT Agent does not get started [message #1755325 is a reply to message #1755296] Thu, 02 March 2017 10:59 Go to previous messageGo to next message
Sucheta Hardikar is currently offline Sucheta HardikarFriend
Messages: 11
Registered: February 2017
Junior Member
Background: I had a working setup, however I uninstalled Jubula from Control Panel UI and installed the same version again, after which I started facing this issue.

Running AUTAgent on other ports is also not working.
Attaching excerpts from the logs below.

<User directory>\.jubula\configAreas\autagent\8.4.0.111\1488186336643.log:
!ENTRY org.eclipse.core.resources 2 0 2017-02-27 14:35:37.235
!MESSAGE Could not resolve module: org.eclipse.core.resources [387]
Another singleton bundle selected: osgi.identity; type="osgi.bundle"; version:Version="3.11.0.v20160503-1608"; osgi.identity="org.eclipse.core.resources"; singleton:="true"


!ENTRY org.eclipse.mylyn.context.ui 2 0 2017-02-27 14:35:37.235
!MESSAGE Could not resolve module: org.eclipse.mylyn.context.ui [414]
Another singleton bundle selected: osgi.identity; type="osgi.bundle"; version:Version="3.20.0.v20160421-1902"; osgi.identity="org.eclipse.mylyn.context.ui"; singleton:="true"


!ENTRY org.eclipse.osgi 4 0 2017-02-27 14:35:37.236
!MESSAGE Application error
!STACK 1
java.lang.RuntimeException: Application "org.eclipse.jubula.app.autagent" could not be found in the registry. The applications available are: com.bredexsw.guidancer.app.launcher, org.eclipse.birt.report.engine.ReportExecutor, org.eclipse.e4.ui.workbench.swt.E4Application, org.eclipse.e4.ui.workbench.swt.GenTopic, org.eclipse.equinox.app.error, org.eclipse.equinox.p2.garbagecollector.application, org.eclipse.equinox.p2.touchpoint.natives.nativePackageExtractor, org.eclipse.help.base.infocenterApplication, org.eclipse.help.base.helpApplication, org.eclipse.help.base.indexTool, org.eclipse.jubula.app.dbtool, org.eclipse.jubula.app.launcher, org.eclipse.ui.ide.workbench.
at org.eclipse.equinox.internal.app.EclipseAppContainer.startDefaultApp(EclipseAppContainer.java:248)
at org.eclipse.equinox.internal.app.MainApplicationLauncher.run(MainApplicationLauncher.java:29)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610)
at org.eclipse.equinox.launcher.Main.run(Main.java:1519)
at org.eclipse.equinox.launcher.Main.main(Main.java:1492)

<User directory>\.jubula\logs\rc_rcp.log:
2017-02-17 16:03:53.301 [Connection.ReaderThread:Socket[addr=PNI6P1855.net.plm.eds.com/146.122.167.161,port=50533,localport=51215]] ERROR o.e.j.r.c.c.InitTestExecutionCommand - error in activation of the AUT
org.eclipse.jubula.rc.common.exception.RobotException: Window activation failed.
at org.eclipse.jubula.rc.swt.driver.RobotSwtImpl.activateApplication(RobotSwtImpl.java:1117) ~[org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.common.commands.InitTestExecutionCommand.execute(InitTestExecutionCommand.java:43) ~[org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.communication.internal.Communicator$ConnectionListener.received(Communicator.java:920) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection.fireMessageReceived(Connection.java:402) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection.access$2(Connection.java:391) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection$ReaderThread.run(Connection.java:454) [org.eclipse.jubula.communication.jar:na]
2017-02-17 16:14:25.335 [Connection.ReaderThread:Socket[addr=PNI6P1855.net.plm.eds.com/146.122.167.161,port=50533,localport=51322]] ERROR o.e.j.rc.swt.driver.RobotSwtImpl - Robot exception occurred while clicking...
Component: Tree {}
Bounds: Rectangle {355, 173, 509, 780}
Mouse position: Point {400, 194}
org.eclipse.jubula.rc.common.exception.RobotException: Timeout received before confirming the posted event: 3
at org.eclipse.jubula.rc.swt.driver.RobotEventConfirmerSwtImpl.waitToConfirm(RobotEventConfirmerSwtImpl.java:353) ~[org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.swt.driver.RobotEventConfirmerSwtImpl.waitToConfirm(RobotEventConfirmerSwtImpl.java:428) ~[org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.swt.driver.RobotSwtImpl.clickImpl(RobotSwtImpl.java:1580) [org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.swt.driver.RobotSwtImpl.clickImpl(RobotSwtImpl.java:400) [org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.swt.driver.RobotSwtImpl.clickImpl(RobotSwtImpl.java:371) [org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.swt.driver.RobotSwtImpl.click(RobotSwtImpl.java:712) [org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.swt.driver.RobotSwtImpl.click(RobotSwtImpl.java:1) [org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.swt.tester.tree.TreeOperationContext.clickNode(TreeOperationContext.java:268) [org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.swt.tester.tree.TreeOperationContext.clickNode(TreeOperationContext.java:1) [org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.common.implclasses.tree.SelectTreeNodeOperation.operate(SelectTreeNodeOperation.java:44) [org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.rc.common.implclasses.tree.AbstractTreeNodeTraverser.callOperation(AbstractTreeNodeTraverser.java:63) [org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.rc.common.implclasses.tree.PathBasedTraverser.traversePath(PathBasedTraverser.java:130) [org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.rc.common.tester.AbstractTreeTester.traverseLastElementByPath(AbstractTreeTester.java:193) [org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.rc.common.tester.AbstractTreeTester.selectByPath(AbstractTreeTester.java:213) [org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.rc.common.tester.AbstractTreeTester.rcSelectByIndices(AbstractTreeTester.java:483) [org.eclipse.jubula.rc.common.jar:na]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:1.8.0_92]
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[na:1.8.0_92]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[na:1.8.0_92]
at java.lang.reflect.Method.invoke(Unknown Source) ~[na:1.8.0_92]
at org.apache.commons.beanutils.MethodUtils.invokeMethod(MethodUtils.java:281) [org.apache.commons.beanutils.jar:na]
at org.apache.commons.beanutils.MethodUtils.invokeMethod(MethodUtils.java:225) [org.apache.commons.beanutils.jar:na]
at org.eclipse.jubula.rc.common.commands.MethodInvoker.invoke(MethodInvoker.java:64) [org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.rc.common.commands.CapTestCommand.execute(CapTestCommand.java:322) [org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.communication.internal.Communicator$ConnectionListener.received(Communicator.java:920) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection.fireMessageReceived(Connection.java:402) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection.access$2(Connection.java:391) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection$ReaderThread.run(Connection.java:454) [org.eclipse.jubula.communication.jar:na]
2017-02-20 14:41:03.107 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/389/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-20 14:43:04.350 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/389/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-20 14:48:14.426 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/389/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-20 14:49:29.338 [Worker-3] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory C:/Users/kxvc9e/Teamcenter/RAC/20170127142826/org.eclipse.osgi/bundles/555/1/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-20 15:17:22.698 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/387/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-20 15:23:23.035 [Connection.ReaderThread:Socket[addr=PNI6P1855.net.plm.eds.com/146.122.94.89,port=56778,localport=56868]] ERROR o.e.j.r.c.c.InitTestExecutionCommand - error in activation of the AUT
org.eclipse.jubula.rc.common.exception.RobotException: Window activation failed.
at org.eclipse.jubula.rc.swt.driver.RobotSwtImpl.activateApplication(RobotSwtImpl.java:1117) ~[org.eclipse.jubula.rc.swt.jar:na]
at org.eclipse.jubula.rc.common.commands.InitTestExecutionCommand.execute(InitTestExecutionCommand.java:43) ~[org.eclipse.jubula.rc.common.jar:na]
at org.eclipse.jubula.communication.internal.Communicator$ConnectionListener.received(Communicator.java:920) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection.fireMessageReceived(Connection.java:402) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection.access$2(Connection.java:391) [org.eclipse.jubula.communication.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection$ReaderThread.run(Connection.java:454) [org.eclipse.jubula.communication.jar:na]
2017-02-20 15:45:12.215 [Worker-5] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory C:/Users/kxvc9e/Teamcenter/RAC/20170127142826/org.eclipse.osgi/bundles/567/1/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-27 14:13:01.367 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/387/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-27 14:17:59.854 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/387/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-27 14:38:59.489 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/387/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-27 14:49:42.989 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/385/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-28 14:12:00.498 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory D:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/385/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist
2017-02-28 14:33:36.419 [main] ERROR o.eclipse.jubula.rc.common.AUTServer - Could not load the external jars. The directory C:/Program Files/jubula_8.4.0.111/ite/configuration/org.eclipse.osgi/385/0/.cp/lib/org.eclipse.jubula.rc.common.jar does not exist

<User Directory>\.jubula\logs\aut_agent.log:
2017-02-20 16:38:43.939 [Connection.ReaderThread:Socket[addr=/146.122.167.161,port=57150,localport=57149]] ERROR o.eclipse.jubula.autagent.AutStarter - Error occurred while sending AUT Registration Message.
org.eclipse.jubula.tools.internal.exception.CommunicationException: io error occured during sending a message:Connection reset by peer: socket write error
at org.eclipse.jubula.communication.internal.Communicator.send(Communicator.java:492) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
at org.eclipse.jubula.autagent.AutStarter$1.propertyChange(AutStarter.java:142) ~[org.eclipse.jubula.autagent_5.0.0.201612131139.jar:na]
at java.beans.PropertyChangeSupport.fire(PropertyChangeSupport.java:335) [na:1.8.0_66]
at java.beans.PropertyChangeSupport.firePropertyChange(PropertyChangeSupport.java:328) [na:1.8.0_66]
at java.beans.PropertyChangeSupport.firePropertyChange(PropertyChangeSupport.java:263) [na:1.8.0_66]
at org.eclipse.jubula.autagent.agent.AutAgent.removeAut(AutAgent.java:505) [org.eclipse.jubula.autagent_5.0.0.201612131139.jar:na]
at org.eclipse.jubula.autagent.agent.AutAgent.access$2(AutAgent.java:481) [org.eclipse.jubula.autagent_5.0.0.201612131139.jar:na]
at org.eclipse.jubula.autagent.agent.AutAgent$AutCommunicationErrorListener.shutDown(AutAgent.java:269) [org.eclipse.jubula.autagent_5.0.0.201612131139.jar:na]
at org.eclipse.jubula.communication.internal.Communicator.fireShutDown(Communicator.java:740) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
at org.eclipse.jubula.communication.internal.Communicator.access$5(Communicator.java:733) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
at org.eclipse.jubula.communication.internal.Communicator$ErrorListener.shutDown(Communicator.java:962) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection.fireShutDown(Connection.java:374) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection.access$3(Connection.java:367) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection$ReaderThread.fireShutDownAndFinish(Connection.java:592) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
at org.eclipse.jubula.communication.internal.connection.Connection$ReaderThread.run(Connection.java:464) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
Caused by: java.net.SocketException: Connection reset by peer: socket write error
at java.net.SocketOutputStream.socketWrite0(Native Method) ~[na:1.8.0_66]
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:109) ~[na:1.8.0_66]
at java.net.SocketOutputStream.write(SocketOutputStream.java:153) ~[na:1.8.0_66]
at sun.nio.cs.StreamEncoder.writeBytes(StreamEncoder.java:221) ~[na:1.8.0_66]
at sun.nio.cs.StreamEncoder.implFlushBuffer(StreamEncoder.java:291) ~[na:1.8.0_66]
at sun.nio.cs.StreamEncoder.implFlush(StreamEncoder.java:295) ~[na:1.8.0_66]
at sun.nio.cs.StreamEncoder.flush(StreamEncoder.java:141) ~[na:1.8.0_66]
at java.io.OutputStreamWriter.flush(OutputStreamWriter.java:229) ~[na:1.8.0_66]
at java.io.BufferedWriter.flush(BufferedWriter.java:254) ~[na:1.8.0_66]
at org.eclipse.jubula.communication.internal.connection.Connection.send(Connection.java:322) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
at org.eclipse.jubula.communication.internal.Communicator.send(Communicator.java:483) [org.eclipse.jubula.communication_4.0.0.201612131139.jar:na]
... 14 common frames omitted
  • Attachment: aut_agent.log
    (Size: 28.67KB, Downloaded 39 times)
  • Attachment: client.log
    (Size: 91.50KB, Downloaded 49 times)
  • Attachment: rc_rcp.log
    (Size: 35.36KB, Downloaded 48 times)
  • Attachment: 1488186336643.log
    (Size: 76.29KB, Downloaded 36 times)
Re: AUT Agent does not get started [message #1755335 is a reply to message #1755325] Thu, 02 March 2017 12:11 Go to previous messageGo to next message
Marvin Mueller is currently offline Marvin MuellerFriend
Messages: 119
Registered: March 2012
Senior Member
Somehow your jubula is missing important configurations and files.
It would be the best if you reinstall your Jubula version. Also i highly recommend you update to Version 8.4.1 we have done some important Bug fixes and there is no need for a migration from 8.4.0 and 8.4.1, you can simply use the new version

regards
Marvin Mueller
Re: AUT Agent does not get started [message #1755340 is a reply to message #1755335] Thu, 02 March 2017 13:19 Go to previous message
Sucheta Hardikar is currently offline Sucheta HardikarFriend
Messages: 11
Registered: February 2017
Junior Member
Thanks Marvin.
I don't know what I was doing wrong when installing 8.4.0, but this issue is now resolved after deploying 8.4.1.

Really appreciate your quick response.

Regards,
Sucheta
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