Eclipse Long Term Support Working Group Charter

March 27, 2014

This working group charter is governed by the Eclipse Foundation Working Group Process document.

Problem statement

Adoption of Eclipse tools and runtimes has reached an all time high, and today Eclipse software is embedded into many commercial software products. Enterprise software vendors are required to support their products, including the Eclipse components, for many years. Thus they are looking for support offerings that cover a variety of Eclipse projects and a large number of releases. The issue becomes more urgent the more Eclipse technology reaches into the runtime stack.

Due to the diversity of projects and committers at Eclipse, which come from a variety of companies and individuals, it is currently impossible to get a 'one-stop-support-contract' for all of Eclipse technologies needed. Vendor neutrality and diversity bring innovation and long term viability to Eclipse, but make it difficult to provide the support enterprises are looking for. It is very difficult for any one company in the Eclipse ecosystem to offer support and maintenance that covers the entire spectrum of Eclipse technologies.

Goals and Vision

The goal of the Long Term Support (LTS) Working Group (WG) is to enable the Eclipse ecosystem to consume and provide maintenance and support for the full breadth of Eclipse technologies.

To implement this vision, the WG will:

  • Enable an ecosystem-based solution for long term support and maintenance.
  • Define and implement the policies, procedures and infrastructure required for long term support and maintenance, including software repositories, software builds, software distribution, and test facilities.
  • Define a roadmap for LTS deliverables.
  • If agreed to by the Steering Committee, create and define the content to be contained in LTS releases, including:
    • defining an LTS release branch based on an Eclipse release train, and
    • the content of potential LTS service releases.

Roles

There are 4 roles in this ecosystem:

  1. Consumers are organizations that acquire maintenance and support services.
  2. Maintenance Service Providers(MSPs) leverage the WG systems to provide commercial support and maintenance services to Consumers.
  3. Self Service Maintenance Providers(SSMPs) are Consumers that leverage the WG systems to provide internal support and maintenance services.
  4. Project Support Providers(PSPs) are organizations or individuals that leverage the WG systems to provide support and maintenance services for one or more Eclipse projects.

It is expected that MSPs and SSMPs will aggregate the services of PSPs to provide maintenance services to Consumers, or in the case of SSMPs, to themselves.

Core services and activities

  • The LTS WG will provide the management processes to enable an ecosystem-based long-term support program.
  • LTS provides a forge that enables building Eclipse software in the future for maintenance and support. The forge will include:
    • Code repositories
    • Bug tracking
    • Knowledge management
    • Software distribution and code signing
  • Employees and contractors of organizations participating in this LTS WG will have access to LTS WG facilities based on that organization's participation level as described in the Membership section below.

Connections with other Eclipse Working Groups

The LTS WG may have connections with other WGs such as PolarSys, Automotive, and others.

Additional working groups may request access to the LTS infrastructure in the future. Such access, including funding and annual fees, will require the approval of the LTS WG Steering Committee.

LTS Membership

An entity must be at least a Solutions Member of the Eclipse Foundation, have executed the LTS WG Participation Agreement, and conform to this Charter to participate in the LTS WG.

There are four membership levels: Guest, Participant, Premium, and Steering committee.

Guest members are organizations who have been invited by the Steering Commiteeof the LTS WG for a 6 month Guest Membership. Typically guests are potential future full-fledged members who want to have a closer look before deciding on their strategy. Guest members are required to sign the participation agreement and they do not have voting rights in LTS WG meetings. Guest members will have the same access rights as Premium members for the duration of their membership. At the end of the 6 month trial period their access rights will be terminated.
Participant members have access to the download site providing LTS binaries. Premium members have Participant level access as well as access to the LTS forge and build farm. Steering committee members have Premium level access and also governance influence over the direction of the WG such as budget and resource allocation.
LTS Steering Committee membership is provided at no additional charge to Strategic Members paying the maximum level of dues ($250K).
LTS Premium membership is provided at no additional charge to Strategic Members paying dues in excess of $100K.

Member Privileges

Privilege Guest Member * Participant Member Premiuem Member Steering Committee
Access to binary releases X X X X
Attend WG Meeting X X X X
Access to LTS build and signing infrastructure X - X X
Host custom branch on LTS infrastructure X - X X
Host custom build on LTS infrastructure X - X X
Member of LTS Steering Committee - - - X

* Guest membership priviliges last only for the duration of their 6 month trial period.

Member Fee Structure

LTS Guest membership is provided at no additional charge for the duration of the 6 month trial period. A Solutions or higher Eclipse membership is required.
LTS Premium membership is provided at no additional charge to Strategic members paying dues in excess of $100k.
LTS Steering Committee membership is provided at no additional charge to Strategic members paying the maximum level of dues ($250k).

LTS Steering Committee Member Fees

Turnover

Eclipse Solution
Membership

LTS
SC

Total

>$250 million

$20,000

$30,000

$50,000

>$100 million <= $250 million

$15,000

$30,000

$45,000

>$50 million <= $100 million

$10,000

$20,000

$30,000

>$10 million <= $50 million

$7,500

$20,000

$27,500

<$10 million

$5,000

$15,000

$20,000

LTS Premium Member Fees

Turnover

Eclipse Solution
Membership

LTS
Premium

Total

>$250 million

$20,000

$20,000

$40,000

>$100 million <= $250 million

$15,000

$20,000

$35,000

>$50 million <= $100 million

$10,000

$15,000

$25,000

>$10 million <= $50 million

$7,500

$10,000

$17,500

<$10 million

$5,000

$10,000

$15,000

LTS Partcipant Member Fees

Turnover

Eclipse Solution
Membership

LTS
Participant

Total

>$250 million

$20,000

$10,000

$30,000

>$100 million <= $250 million

$15,000

$10,000

$25,000

>$50 million <= $100 million

$10,000

$7,500

$17,500

>$10 million <= $50 million

$7,500

$7,500

$15,000

<$10 million

$5,000

$5,000

$10,000

<$1 million & < 10 employees

$1,500

$1,500

$3,000

Governance

This Long Term Support WG is designed as:

  • a user driven organization,
  • a means to foster a vibrant and sustainable ecosystem of components and service providers,
  • a means to organize the community of each project or component so that users and developers can define and provide maintenance content collaboratively.

Steering Committee

Steering committee members are required to:

  • define the strategy of the WG,
  • define an annual program plan and budget, including the setting of annual LTS IWG dues,
  • define support durations for LTS and VLTS (Very Long Term Support),
  • define additional membership levels for the WG,
  • define the global roadmap,
  • discuss and update the charter,
  • define and implement marketing and communication activities,
  • elect a chairman each year, and
  • meet a minimum of twice per year.