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Can Eclipse cause Samsung Warranty to become void [message #1091184]

Wed, 21 August 2013 06:31

David Butland

Messages: 2
Registered: August 2013

Junior Member

I have been testing an Android application developed using Eclipse on my Samsung Galaxy tablet.
For no obvious reason it is no longer recognised by Windows7 and is listed as a GT3110 portable camera. Kies does not recognise it either.
Samsung have replied to my request for help as follows:
We can not offer support with Eclipse as it is a third party software which we have not developed and if you have tampered with the software on your tablet that could be considered as voiding your warranty.
Does this mean that using Eclipse can void my warranty?

And the real problem is this ... how can I recover from the apparent mal-function of the tablet. Ideas of strategies would be more than welcome

David Butland

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Re: Can Eclipse cause Samsung Warranty to become void [message #1091456 is a reply to message #1091184]

Wed, 21 August 2013 14:20

Russell Bateman

Messages: 3798
Registered: July 2009
Location: Provo, Utah, USA

Senior Member

On 8/21/2013 8:14 AM, David Butland wrote:
> I have been testing an Android application developed using Eclipse on my
> Samsung Galaxy tablet.
> For no obvious reason it is no longer recognised by Windows7 and is
> listed as a GT3110 portable camera. Kies does not recognise it either.
> Samsung have replied to my request for help as follows:
> We can not offer support with Eclipse as it is a third party software
> which we have not developed and if you have tampered with the software
> on your tablet that could be considered as voiding your warranty. Does
> this mean that using Eclipse can void my warranty?
>
> And the real problem is this ... how can I recover from the apparent
> mal-function of the tablet. Ideas of strategies would be more than welcome
>
> David Butland

See this sticky post at top of forum:

http://www.eclipse.org/forums/index.php/t/225513/

Best of luck in finding your solution!

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