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Co-browsing in ECF [message #625261]

Tue, 01 June 2010 15:11

Sergey

Messages: 4
Registered: June 2010

Junior Member

Do we have co-browsing functionality in ECF?
I would like to allow a support staff of the Bank promptly to help the client (an employee of the Bank runs the client browser screen with the current state)

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Re: Co-browsing in ECF [message #625262 is a reply to message #625261]

Tue, 01 June 2010 16:44

Scott Lewis

Messages: 1038
Registered: July 2009

Senior Member

Hi Sergey,

I need to ask: what exactly do you mean co-browsing? We do already have
the means to share URLs, and when received to open/navigate a browser
view within Eclipse...is that the functionality you are referring to?

Perhaps more importantly, ECF exposes several APIs (e.g. datashare,
sharedobject) to share other entities (Strings, URLs, xml, serialized
objects, etc)...and this allows you to put whatever user interface you
desire on the sending/receiving end (if you don't like the UI that comes
with the functionality above...or wish to put something else that's
specific/integrated with your own application).

Scott

Sergey wrote:
> Do we have co-browsing functionality in ECF? I would like to allow a
> support staff of the Bank promptly to help the client (an employee of
> the Bank runs the client browser screen with the current state)

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