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eclipse mars: network config - proxy settings [message #1767503]

Thu, 06 July 2017 14:33

Joseph Gagnon

Messages: 68
Registered: June 2013

Member

I am trying to figure out why I cannot install various plugins. The error that typically appears indicates that resources cannot be found at the specified update site.

I have gone into the preferences to see what is set up for networking and proxy settings. Please see the attached screen shot for what I currently have set up.

The interesting thing I notice is that informational messages appear in the error log that may be related. The screen shot should show this as well.

I'm wondering if I have the correct settings for the networking/proxies. I've been in contact with one provider and the problem appears to be on my end, but I don't know what is wrong.

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Re: eclipse mars: network config - proxy settings [message #1767511 is a reply to message #1767503]

Thu, 06 July 2017 15:35

Ed Merks

Messages: 33137
Registered: July 2009

Senior Member

Errors related to network proxy settings will generally manifest themselves as a failure to load the update site(s). Do you get as far as being able to choose what you want to install, with failures later, or you don't even get that far? Another things I've seen at some customer sites is that their firewall proxy scans jar files and end up causing timeout failures because they delay the processing too long...

Ed Merks
Professional Support: https://www.macromodeling.com/

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Re: eclipse mars: network config - proxy settings [message #1767513 is a reply to message #1767511]

Thu, 06 July 2017 15:50

Joseph Gagnon

Messages: 68
Registered: June 2013

Member

Attached are a couple screen shots of my attempts to install two separate plugins. One was via Help -> Eclipse Marketplace, the other through Help -> Install New Software.

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Re: eclipse mars: network config - proxy settings [message #1767543 is a reply to message #1767513]

Fri, 07 July 2017 05:11

Ed Merks

Messages: 33137
Registered: July 2009

Senior Member

I see. Yes, both those sites work for me, so it does seem like some type of local network problem. Certainly http://www.actifsource.com/updates/compositeContent.xml exists. Can you access that in your external browser? It is even accessible in Eclipse's embedded browser for me. Does that also not work for you?

Ed Merks
Professional Support: https://www.macromodeling.com/

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Re: eclipse mars: network config - proxy settings [message #1767599 is a reply to message #1767543]

Fri, 07 July 2017 11:36

Joseph Gagnon

Messages: 68
Registered: June 2013

Member

Yes, I can definitely access the XML file in a browser.

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Re: eclipse mars: network config - proxy settings [message #1767625 is a reply to message #1767599]

Fri, 07 July 2017 18:48

Ed Merks

Messages: 33137
Registered: July 2009

Senior Member

But not in Eclipse's internal Web Browser view?

Ed Merks
Professional Support: https://www.macromodeling.com/

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Re: eclipse mars: network config - proxy settings [message #1767626 is a reply to message #1767625]

Fri, 07 July 2017 18:51

Joseph Gagnon

Messages: 68
Registered: June 2013

Member

The organizational intranet firewall blocks it if I try to open it. I can access the file without problem when I use the "regular" browser.

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Re: eclipse mars: network config - proxy settings [message #1767641 is a reply to message #1767626]

Sat, 08 July 2017 04:37

Ed Merks

Messages: 33137
Registered: July 2009

Senior Member

So that does suggest that your proxy settings need to change (until you can successfully load http://www.actifsource.com/updates/compositeContent.xml in Eclipse's Web Browser, but I really have no idea how they should look for your specific organizational intranet firewall. :-( Maybe your external browser's Connection Settings provide a clue...

Ed Merks
Professional Support: https://www.macromodeling.com/

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