Eclipse Community Forums: Eclipse Foundation » Account Registration: Email not delivered to private mail server

Home » General (non-technical) » Eclipse Foundation » Account Registration: Email not delivered to private mail server

Show: Today's Messages :: Show Polls :: Message Navigator

Account Registration: Email not delivered to private mail server [message #1724077]

Sat, 20 February 2016 19:31

Damon Dransfeld

Messages: 3
Registered: February 2016

Junior Member

Hi,

I wanted to use my private mail server to register an account for the eclipse community.
So I filled the registration form with my Details, including my private mail address. The 'funny' thing:

Feb 20 19:05:53 srv01 postfix/smtpd[20097]: connect from mail.eclipse.org[198.41.30.200]
Feb 20 19:05:53 srv01 postfix/smtpd[20097]: disconnect from mail.eclipse.org[198.41.30.200]

No mail delivered. I tried with my gmail address: Mail delivered within seconds.

My mail log doesn't state anything in terms of protocol errors. mxtoolbox only notes a missing dmarc record for my domain, I'm not on any checked blacklist, have valid spf records... I even receive mails from gmail Very Happy

Can I expect any mail to be delivered? I fear your app refused to send mail to me after a connect to see my mail isn't hosted at any mainstream mail provider...

Thanks,
Damon

Report message to a moderator

Re: Account Registration: Email not delivered to private mail server [message #1724246 is a reply to message #1724077]

Mon, 22 February 2016 13:47

Denis Roy

Messages: 483
Registered: October 2004
Location: Ottawa, Ontario, Canada

Senior Member

If you can email me the public IP address of your mail server (webmaster at eclipse org) I can look on my end to see what the problem is.

Denis Roy
Eclipse Webmaster -- webmaster@eclipse.org

Report message to a moderator

Re: Account Registration: Email not delivered to private mail server [message #1724286 is a reply to message #1724077]

Mon, 22 February 2016 19:34

Eric Rizzo

Messages: 3070
Registered: July 2009

Senior Member

I receive email for my eclipse.org account at a hosted mail server (on my own domain, not a public mail service provider), so I doubt it has anything to do with that.

Report message to a moderator

Re: Account Registration: Email not delivered to private mail server [message #1724293 is a reply to message #1724286]

Mon, 22 February 2016 20:52

Denis Roy

Messages: 483
Registered: October 2004
Location: Ottawa, Ontario, Canada

Senior Member

530 5.7.0 Must issue a STARTTLS command first (in reply to MAIL FROM command))

Seems your server is _requiring_ TLS... we're dinosaurs and haven't enabled TLS on our public mail servers. It's planned, but this is the first time we've encountered a host that won't talk to us because of it Smile

Denis Roy
Eclipse Webmaster -- webmaster@eclipse.org

Report message to a moderator

Re: Account Registration: Email not delivered to private mail server [message #1724294 is a reply to message #1724286]

Mon, 22 February 2016 20:56

Damon Dransfeld

Messages: 3
Registered: February 2016

Junior Member

Thanks for your help, I sent a mail with further details:

Feb 22 21:48:19 srv01 postfix/smtp[27736]: 30CFF4022A: to=<webmaster@eclipse.org>, relay=mail.eclipse.org[198.41.30.200]:25, delay=4.2, delays=1.7/0.16/1.3/1.2, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 6CAF92DD07D)
Feb 22 21:48:19 srv01 postfix/qmgr[5112]: 30CFF4022A: removed

I registered at mxtoolbox after I did the check and their server also connected but didn't leave mail, so your help is greatly appreciated.

Report message to a moderator

Previous Topic:	Funding (donations ) / Grants
Next Topic:	Eclipse statistics

Goto Forum:

-=] Back to Top [=-

[ Syndicate this forum (XML) ] [

]

Current Time: Thu Apr 18 07:48:12 GMT 2024

.:: Contact :: Home ::.

Breadcrumbs

Sign up to our Newsletter