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How to delegate the Activity to UserGroup [message #1216387]

Thu, 28 November 2013 13:00

VENKATESH CHIDAMBARANATHAN is currently offline

VENKATESH CHIDAMBARANATHAN

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Messages: 10
Registered: September 2013

Junior Member

Hi,
I am able to delegate the activity to the particular User. How to delegate the activity to the UserGroup. I have created two groups 1. Developers and 2. Engineers

I am using the SupportCaseManagement Model.

Can you please guide me how to delegate the activity to particularUserGroup

Thanks in advance

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Re: How to delegate the Activity to UserGroup [message #1219387 is a reply to message #1216387]

Tue, 03 December 2013 15:44

Jan Hendrik Scheufen is currently offline

Jan Hendrik Scheufen

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Messages: 77
Registered: October 2011

Member

Hi,

just to clarify: Are you asking about the delegation dialog in the web portal or via API call?

Thanks,

Jan

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Re: How to delegate the Activity to UserGroup [message #1220009 is a reply to message #1219387]

Mon, 09 December 2013 07:11

VENKATESH CHIDAMBARANATHAN is currently offline

VENKATESH CHIDAMBARANATHAN

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Messages: 10
Registered: September 2013

Junior Member

Hi,
I need to delegate the activity to userGroup or department via Webservice API

Thanks
Venkatesh C

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