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BIRT viewer doesn't work with VPN [message #545364]

Wed, 07 July 2010 14:22

B Boose

Messages: 7
Registered: July 2010

Junior Member

I'm using BIRT 2.3.2 with jboss 5.1 as a deployed war
When I access a report directly:

servername.com/reports/frameset?__report=org_chart_district.rptdesign&__toolbar=false

(this is the normal mode of operation) everything works fine. But when I access it using vpn:

vpn_alias.com/reports/frameset?__report=org_chart_district.rptdesign&__toolbar=false

I get the report template, but nothing else. If I change it so that I'm not using the viewer:

alias.com/reports/run?__report=org_chart_district.rptdesign&__format=pdf

I get the report(so it's hitting the database), but now I don't have any of the features of the viewer. Is there some configuration setting I'm missing for this?
This is my first experience with BIRT, I'd appreciate any advice.

[Updated on: Wed, 07 July 2010 14:22]

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Re: BIRT viewer doesn't work with VPN [message #545407 is a reply to message #545364]

Wed, 07 July 2010 16:25

Jason Weathersby

Messages: 9167
Registered: July 2009

Senior Member

Any chance you can try the 2.6.0 viewer?

Jason

On 7/7/2010 10:22 AM, gebuh@aol.com wrote:
> I'm using BIRT 2.3.2 with jboss 5.1 as a deployed war
> When I access a report directly:
> servername.com/reports/frameset?__report=org_chart_district. rptdesign&__toolbar=false
> (this is the normal mode of operation) everything works fine. But when I
> access it using vpn:
> vpn_alias.com/reports/frameset?__report=org_chart_district.r ptdesign&__toolbar=false
> I get the report template, but nothing else. If I change it so that I'm
> not using the viewer:
> alias.com/reports/run?__report=org_chart_district.rptdesign& amp;__format=pdf
> I get the report(so it's hitting the database), but now I don't have any
> of the features of the viewer. Is there some configuration setting I'm
> missing for this?
> This is my first experience with BIRT, I'd appreciate any advice.

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Re: BIRT viewer doesn't work with VPN [message #545742 is a reply to message #545407]

Thu, 08 July 2010 20:41

B Boose

Messages: 7
Registered: July 2010

Junior Member

if I can come up with a strong enough argument, thing is, because this is using vpn, the only way to test it is to go live with it. Are there changes in 2.6.0 that might account for this problem?

Jason Weathersby wrote on Wed, 07 July 2010 12:25

Any chance you can try the 2.6.0 viewer?

Jason

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Re: BIRT viewer doesn't work with VPN [message #545906 is a reply to message #545742]

Fri, 09 July 2010 14:56

Jason Weathersby

Messages: 9167
Registered: July 2009

Senior Member

I suspect since you can run the /run mapping and not the /frameset
mapping this has something to do with the AJAX code making web service
calls to the viewer. Can you open a bugzilla entry so the dev team can
help diagnose. Do you have anything in the log file?

Jason

On 7/8/2010 4:41 PM, gebuh@aol.com wrote:
> if I can come up with a strong enough argument, thing is, because this
> is using vpn, the only way to test it is to go live with it. Are there
> changes in 2.6.0 that might account for this problem?
> Jason Weathersby wrote on Wed, 07 July 2010 12:25
>> Any chance you can try the 2.6.0 viewer?
>>
>> Jason
>
>

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