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Eurotech ESF Cannot Configure in Kapua [message #1805930]

Sun, 28 April 2019 17:34

Sean McCarthy

Messages: 2
Registered: April 2019

Junior Member

Hi there,

I can connect to Kapua my Eurotech ReliaGATE 10-11 gateway with ESF 5.1 (Eurotech's proprietary gateway management software, which is based on Kura), but the "Configuration" tab is greyed out.

I'm under the "Devices" menu, and I can only click on "Description", "Tags", and "Events". "Packages", "Bundles", "Configuration", ">_ Command", and "Assets" are all greyed out. Is this because ESF 5.1 is not fully compatible with Kapua?

index.php/fa/35416/0/

I also created a test Kura gateway in AWS, and it also connects to Kapua, and nothing is greyed out (i.e. everything is fully-functional).

index.php/fa/35415/0/

Thanks,
Sean

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Re: Eurotech ESF Cannot Configure in Kapua [message #1808137 is a reply to message #1805930]

Tue, 18 June 2019 06:14

Florian Otto

Messages: 4
Registered: December 2018

Junior Member

Hi Sean,
is the device additionally connected to another account? I've seen this behavior when a user tried to simulate several devices for different accounts with only one real device.
With best regards,
Florian

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Re: Eurotech ESF Cannot Configure in Kapua [message #1808375 is a reply to message #1808137]

Sat, 22 June 2019 16:29

Sean McCarthy

Messages: 2
Registered: April 2019

Junior Member

Hi Florian,

I ended up figuring out the problem. I think it's because I needed to create a company or user first, but I actually can't remember now. It's been a while...

Thanks for responding,
Sean

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Re: Eurotech ESF Cannot Configure in Kapua [message #1808767 is a reply to message #1808375]

Mon, 01 July 2019 10:24

Alberto Codutti

Messages: 23
Registered: June 2019

Junior Member

Hi all,

from the screenshot you sent the ESF device is missing the "Applications", which are used to enable/disable tabs.

Those application are listed in the BIRTH message. For some reasons they have not being published by the device.

Regards,

- Alberto

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