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Account Registration: Email not delivered to private mail server [message #1724077]

Sat, 20 February 2016 14:31

Eclipse User

Hi,

I wanted to use my private mail server to register an account for the eclipse community.
So I filled the registration form with my Details, including my private mail address. The 'funny' thing:

Feb 20 19:05:53 srv01 postfix/smtpd[20097]: connect from mail.eclipse.org[198.41.30.200]
Feb 20 19:05:53 srv01 postfix/smtpd[20097]: disconnect from mail.eclipse.org[198.41.30.200]

No mail delivered. I tried with my gmail address: Mail delivered within seconds.

My mail log doesn't state anything in terms of protocol errors. mxtoolbox only notes a missing dmarc record for my domain, I'm not on any checked blacklist, have valid spf records... I even receive mails from gmail Very Happy

Can I expect any mail to be delivered? I fear your app refused to send mail to me after a connect to see my mail isn't hosted at any mainstream mail provider...

Thanks,
Damon

Re: Account Registration: Email not delivered to private mail server [message #1724246 is a reply to message #1724077]

Mon, 22 February 2016 08:47

Eclipse User

If you can email me the public IP address of your mail server (webmaster at eclipse org) I can look on my end to see what the problem is.

Re: Account Registration: Email not delivered to private mail server [message #1724286 is a reply to message #1724077]

Mon, 22 February 2016 14:34

Eclipse User

I receive email for my eclipse.org account at a hosted mail server (on my own domain, not a public mail service provider), so I doubt it has anything to do with that.

Re: Account Registration: Email not delivered to private mail server [message #1724293 is a reply to message #1724286]

Mon, 22 February 2016 15:52

Eclipse User

530 5.7.0 Must issue a STARTTLS command first (in reply to MAIL FROM command))

Seems your server is _requiring_ TLS... we're dinosaurs and haven't enabled TLS on our public mail servers. It's planned, but this is the first time we've encountered a host that won't talk to us because of it Smile

Re: Account Registration: Email not delivered to private mail server [message #1724294 is a reply to message #1724286]

Mon, 22 February 2016 15:56

Eclipse User

Thanks for your help, I sent a mail with further details:

Feb 22 21:48:19 srv01 postfix/smtp[27736]: 30CFF4022A: to=<webmaster@eclipse.org>, relay=mail.eclipse.org[198.41.30.200]:25, delay=4.2, delays=1.7/0.16/1.3/1.2, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 6CAF92DD07D)
Feb 22 21:48:19 srv01 postfix/qmgr[5112]: 30CFF4022A: removed

I registered at mxtoolbox after I did the check and their server also connected but didn't leave mail, so your help is greatly appreciated.

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