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Blank Screenshot [message #1694306] Mon, 04 May 2015 10:22 Go to next message
Andreas Graf is currently offline Andreas GrafFriend
Messages: 211
Registered: July 2009
Senior Member
Dear RCPTT-Team,

in one setting we are running RCPTT on mvn / Jenkins. It generally seems to work well, but screenshots taken seem to be blank white. Any ideas what could be the cause for this?

Regards,

Andreas


Re: Blank Screenshot [message #1694389 is a reply to message #1694306] Tue, 05 May 2015 04:15 Go to previous message
Ulyana Skorokhodova is currently offline Ulyana SkorokhodovaFriend
Messages: 280
Registered: July 2014
Senior Member
Hi Andreas,

Could you please try the following:

1) In windows service select the service of Jenkins
2) Open properties window of the service -> Logon-> enable the checkbox "Allow service to interact with desktop"
3) After then you should reboot the service Jenkins
You can find solution of this issue here

Please try and let me know if it helped.

Yours sincerely,
Ulyana.
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