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Tue, 03 March 2015 18:00

Eclipse User

I've been getting the following error message from time to time when previewing/saving a report in PDF format;

"Timeout occurred while generating the current report item. Timeout value is currently set to 6000ms"

Where or how can I change this timeout setting? Can't seem to find it anywhere, or anything in the documentation.

Re: Timeout occurred... [message #1650160 is a reply to message #1648425]

Wed, 04 March 2015 12:52

Eclipse User

Which version of BIRT are you using?
Is the happening in the BIRT Designer?

Re: Timeout occurred... [message #1650411 is a reply to message #1650160]

Wed, 04 March 2015 15:35

Eclipse User

Designer Pro 4.4.0, iHub31
It can occur in both the designer and on the server if the computers are under heavy loading.
Not a problem under normal circumstances, but I'd like to reduce the possibility of generating a PDF with nothing but an error message inside Razz

Re: Timeout occurred... [message #1650434 is a reply to message #1650411]

Wed, 04 March 2015 15:49

Eclipse User

In BIRT Designer Professional 3.1 and iHub 3.1 there is a timeout set for transient report generation called "JREM_THREADPOOL_MAXSYNC_TASKRUNTIME" in the web.xml for iPortal.
It is set in seconds and the default value is 600. Increasing this value should resolve your issue.
You will need to restart the designer/iHub for the change to take effect.

In the designer this web.xml can found in ".\eclipse\plugins\com.actuate.birt.report.viewer_23.1.0.v20150206\iportal\WEB-INF"
For iHub this can be found in ".\iHub\web\iportal\WEB-INF".

I would recommend to not change this value on iHub as any report that is going to take this long to generate should be scheduled as a background job instead of being viewed transiently.
Additionally, there are other factors that could come into play on an iHub server if it has been increased quite a bit that could cause other issues.
However, changing it on the designer should be fine as it is for development purposes.

Re: Timeout occurred... [message #1651352 is a reply to message #1650434]

Thu, 05 March 2015 03:50

Eclipse User

Thanks for that explanation. I only saw the error message when testing the design on iHub, it is being run as a background job normally so I guess I don't have to worry.

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