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Eclipse Community ForumsIDE closes when accessing help
https://www.eclipse.org/forums/index.php/mv/msg/369360/901431/#msg_901431
When the IDE fails, I get the attached error. I'm not sure if this could be causing the problem. Unfortunately, I don't understand the error.
Thanks
Bob
]]>Bob NIcholson2012-08-12T07:13:34-00:00Re: IDE closes when accessing help
https://www.eclipse.org/forums/index.php/mv/msg/369360/901570/#msg_901570
Can you post the version of EDT that you installed in this thread (Help->About->"EGL Icon"->"Version listed in the box at the bottom of the dialog".
Also, can you attach the contents of the .log file for the workspace? This file is located in <workspace>/.metadata/
-Brian
]]>Brian Svihovec2012-08-13T13:11:44-00:00Re: IDE closes when accessing help
https://www.eclipse.org/forums/index.php/mv/msg/369360/901614/#msg_901614
I've attached to files with the information you've asked for.
Also, if it helps, I'm running on windows 7. ]]>Bob NIcholson2012-08-13T16:25:22-00:00Re: IDE closes when accessing help
https://www.eclipse.org/forums/index.php/mv/msg/369360/901642/#msg_901642
I looked at the files you attached, but there do not appear to be any messages specifically related to a crash in the Help system. I also tried this on my own Windows 7 "All in One" installation using Help->Help Contents, and I am not seeing a crash.
Here are a few more questions for you:
1) What version of the installation are you using? (i.e. All in One, Update Site for a JEE Eclipse, etc)
2) Did you upgrade your installation from an older build, or is this a new installation?
3) How are you accessing the Help system? (i.e. Help->Help Contents, etc)
4) Are you able to recreate this consistently? I believe you said you are, but I wanted to confirm.
-Brian]]>Brian Svihovec2012-08-13T19:10:10-00:00Re: IDE closes when accessing help
https://www.eclipse.org/forums/index.php/mv/msg/369360/901644/#msg_901644
I believe this is the All in One. Eclipse and EGL all came down in one package. eglweb-081-win32-x86_64.zip
2) Did you upgrade your installation from an older build, or is this a new installation? This is all new.
3) How are you accessing the Help system? (i.e. Help->Help Contents, etc) Either Help Contents or search. Select either and it comes up for a couple of seconds and then everything ends.
4) Are you able to recreate this consistently? I believe you said you are, but I wanted to confirm. Yes, every time.
]]>Bob NIcholson2012-08-13T19:31:56-00:00Re: IDE closes when accessing help
https://www.eclipse.org/forums/index.php/mv/msg/369360/901814/#msg_901814
Bob NIcholson2012-08-14T16:34:02-00:00Re: IDE closes when accessing help
https://www.eclipse.org/forums/index.php/mv/msg/369360/902091/#msg_902091
What JRE are you using? You can find this under Help->About->Installation Details->Configuration. The java.vendor and java.version would be good to know.
I tried the 64 bit version of the .8.1 AIO build on Windows 7, and it does not crash when using an Oracle 1.6.0_31 JRE.