Update Member Contact Info

Members can now update their address and other contact information on file with the Eclipse Foundation on a self-serve basis. Here are the steps you need to follow:

1. Login to the Foundation Portal.
   • If you do not have a Foundation Portal account, but know you are your organization's Company Representative or Delegate you can request your account and password immediately.
   • If you are not your organization's Company Representative or Delegate, you can request a portal account and password (please allow 2-4 business days for processing).
2. After logging into the portal, you will find components similar in appearance to the graphic below. One of the components allow you to edit your address, another allows you to edit your Contacts.
   
3. To change your address, click the [edit] link on the Address component in the portal. Click the save button when finished, or click "revert" to back out of editing. Changes are instant. Note that you can edit both your Organization address and your your personal address. Be sure you are updating the correct one. It is not required to have an up to date mailing address on file with the Eclipse Foundation, but does make it easier when we need to send you items.
   
4. To change an existing contact, click "edit" in the Contacts component in the portal. To add a new contact, click "add_conact".
   
   When you add or change a contact, you only need to provide the new contact email address. At that point, the portal will execute the following steps:
   • The portal will email the new contact and ask them to send all their contact information (phone number, title, etc) to membership@eclipse.org.
   • Once membership@eclipse.org receives the contact information from the new contact, we will update the information in the membership database.
   • The new contact will receive a welcome email after the change is processed, and the old contact will receive a note of thanks for their service.
   The different "contact types" are:
   • "Board Member" is the single contact representing your organization on the Eclipse Board of Directors.
   • "Requirements, Planning, Architecture Council" is the contact representing your Organization on the Eclipse Councils.
   • "Accounting Contact" represents the person the Eclipse Foundation should coordinate billing activities with.
   • "IT Contact" represents people that the Eclipse Foundation should contact for any IT related questions.
   • "Legal Contact" represents the people that the Eclipse Foundation should contact for and Legal related issues and questions.
   • "Admin Contact" represents the people that the Eclipse Foundation should contact for any administrative questions.
   • "Marketing Contact" are able to login to the portal and update your membeship pages. They also represent the people that the Eclipse Fondation should contact for marketing activities.
   • "Sales Contact" represents the people that the Eclipse Foundation should contact if a third party requests commercial help from your organizations.
   • "Company Representative" is the single main contact for the Eclipse Foundation with your organization. They are able to login to the portal and update your public facing membeship pages and are also able to update membership information. They also have the ability to update your organization Contacts. They are automatically subscribed to the 'membership at large' email list and will receive foundation information updates regularly.
   • "Delegates" are able to login to the portal and update your public facing membeship pages and are also able to update membership information. They also have the ability to update your organization Contacts. They are automatically subscribed to the 'membership at large' email list and will receive foundation information updates regularly.
   • "Member Page Editors" are able to login to the portal and update your public facing membeship pages.