|Chart missing in PDF generated by BIRT server [message #998322]
||Wed, 09 January 2013 15:00
| Steve Kay
Registered: January 2013
When printing or exporting a PDF from the BIRT viewer (3.7.2) the charts are replaced with the message "The resource of this report item is not reachable."
This problem does not occur when I use the viewer embedded in the RCP designer.
I have examined the BIRT_VIEWER_IMAGE_DIR and confirmed that the chart graphics are being generated (they are .png files).
I suspect this is probably a configuration issue with my report server, but have found no similar reports of this specific issue google-wide.
If someone could at least provide me with a valid value for increasing BIRT_VIEWER_LOG_LEVEL, I would be grateful.
Win7 x64 running Websphere server and IBM Rational ClearQuest 8.0.5 report launcher with Viewer 3.7.2 and Engine 3.7.2.
Thanks for listening.
Sr. Test Engineer
|Re: Chart missing in PDF generated by BIRT server [message #1000904 is a reply to message #999175]
||Tue, 15 January 2013 11:56
| Michael Williams
Registered: July 2009
I didn't notice your question about the log levels, above. Here are the valid settings for the log level: OFF, SEVERE, WARNING, INFO, CONFIG, FINE, FINER, FINEST and ALL|
As far as the charts go, if the other types are working for you, can you not just use one of those chart types? Or is SVG the required/preferred format?
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