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| Re: Intermittent Loop/Bad Node Traversal [message #731361 is a reply to message #723890] |
Fri, 30 September 2011 17:38   |
 Randy Childers
Messages: 121
Registered: July 2009 |
Senior Member |
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Hi Carlos--
This is an interesting problem. If you're still dealing with it, we'd
like to help. Can you tell me which voice browser you're using, or
whether you're using a web-browser to step through the app, or what
exactly your process is? Also, if you could send me your exported .war,
that would be helpful.
Randy
In <j4dnm8$8nb$1@news.eclipse.org> Carlitos wrote:
> Hi there,
>
> (On VTP OpenVXML 4.0) I have a simple application (fits in one canva)
> that calls a subdialog (JSP). The app is deployed in Tomcat 5.5 When
> I call in the first time it works perfectly. If I call right away,
> after it comes back from the subdialog, it seems to then restart from
> the beginning (Entry Point) instead of following the "continue" link
> to the next node (a decision node that checks on the returns of the
> subdialog). If I wait around 30 seconds (after the previous call) and
> call again it seems to work fine again, etc... Any ideas what could
> be causing this? The subdialog is a production-quality JSP component.
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| Re: Intermittent Loop/Bad Node Traversal [message #733474 is a reply to message #733460] |
Tue, 04 October 2011 20:07 |
Randy Childers
Messages: 121
Registered: July 2009 |
Senior Member |
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Carlos, I expect you're right about the issue being in the interaction,
not the jsp itself. Could you make a copy of that .jsp and then delete
the guts of it, and see if you can replicate the issue on your system
with this hollowed-out file? And then if you can, send that over?
There are a lot of variables here, but this seems like the best way to
isolate a few of them before proceeding -- while keeping your company's
IP intact.
thanks,
Randy
In <j6flko$c81$1@news.eclipse.org> Carlitos wrote:
> Hi Randy,
>
> ok, it had been a while since I had posted the project and it seems
> that I may have changed it after I posted it here (and thus the
> difference between the project and the war). However, the issue never
> went away!
>
> Hmmm...I cannot give you the JSP as is per company policy. I think we
> are going to have to somehow fake it. I can tell you that it is a
> subdialog and that it returns 4 values (as you can see from the bubble
> that calls it). You can try a stub JSP (with a subdialog that just
> returns the expected 4 values) it to see if you can duplicate the
> issue. Let me know and I can try as well.
>
> I suspect the issue is more in the interaction between the exported
> code and the JSP and not so much what the JSP does (the interaction
> with the VB).
>
> Thanks
> Carlos
>
>
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| Re: Intermittent Loop/Bad Node Traversal [message #735100 is a reply to message #735073] |
Mon, 10 October 2011 22:19 |
Randy Childers
Messages: 121
Registered: July 2009 |
Senior Member |
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Hi Carlos--
I'm afraid I don't know offhand how to change that behavior in VG, but
we have encountered this sort of thing before and so have created a
mechanism for dealing with platform-specific weirdness -- we call it the
Platform Abstraction Layer. It can dynamically change the outgoing VXML
as needed to tweak it for a given platform. But here's the catch: none
of the platform abstraction layers we've created are part of the VTP.
They are for sale, though; if you're interested in pursuing this,
contact our salesman, Thomas Trunnell <thomas@openmethods.com>.
Good luck,
Randy
In <j6vknn$it6$1@news.eclipse.org> Carlitos wrote:
> Hi Randy,
>
> ok, thanks for you analysis. Looking closely at the VoiceGenie logs
> now I see that it is somehow caching things in memory. For example:
>
> 2011-10-10/15:17:41.490 METRIC 000200E9-1000C817 wf_arrived s (memory):
> http://BEDRMT5766:8080/MobileAlerts/-/next?
> 75f366851cf44c5f8cf2b03497aab40a=success.filled
>
>
>
> I'm not sure why VG would cache a URL with a query string on it.
> Anyways, now I need to figure out how to control VoiceGenie's in-
> memory caching :) If you know or anyone in the forum knows how to do
> this please let me know.
>
> Thanks,
> Carlos
>
>
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Attached a simpler app that generates the issue. I will attached the stub subdialog project in a different message.