|Sales Engineer and Support Engineer [message #668494]
||Thu, 05 May 2011 16:55
| Tasktop Technologies
Registered: May 2011
Software engineers, have you ever worked alone at your desk for hours and wondered to yourself "Why didn't I choose a more social occupation?!" Technical sales and support engineers, have you ever answered the same question for the 100th time and wondered "What happened to the 'technical' side of this job?!" If you are looking for a balance of technical depth and client interaction Tasktop currently has a unique opening that while challenge you on both fronts.
As you work with both engineering and sales you'll troubleshoot and diagnose challenging support requests requiring expertise in Eclipse Plugin Development, Java, and ALM tooling. As you work with sales you'll provide compelling custom presentations using countless combinations of ALM tools. While working on larger enterprise accounts, you'll design and architect proof-of-concept solutions that may eventually become core product features.
This position demands an all-around talent that is able to make an impact to Tasktop's engineering and sales efforts.
If you're driven to solve deep technical issues yet love interacting with clients and/or teammates this job may be a great fit for you. We are looking for someone with:
- Clear, concise written communication
- A natural ability to develop relationships, foster trust and relate with ease
- Awareness and sensitivity to differences in language and culture
- Extensive presentation experience
- Client-facing experience as a consultant or support specialist
- Experience answering user support requests
- Experience using Eclipse as a software developer
- Java development experience
- Familiarity with configuring ALM servers, e.g., Bugzilla, VersionOne, etc.
- Knowledge of Windows/Linux/Mac
- Good understanding of software development practices
Depending on your background and desire there are several available growth paths available in Tasktop's sales engineering or support departments where future leaders and managers are needed to accommodate our continued growth.
We provide competitive salaries, ownership via equity, and health benefits. Compensation will depend on your qualifications, expertise and aptitude. This position is located at Tasktop's head office in the heart of downtown Vancouver, Canada. Remote work opportunities exist for exceptional candidates.
Tasktop Technologies is transforming the landscape of Agile, ALM, open source and productivity tools. We invented the revolutionary task-focused interface, created and lead the popular Eclipse Mylyn project and provide the award-winning Tasktop Pro tool.
Tasktop is a fast-growing team of passionate technologists creating some of the most widely visible changes in the software development community. With over 1M monthly downloads of our software, we know that what we do has a huge impact worldwide. We have values that focus on collaboration, learning, transparency, openness, having fun, and family. Being part of the team means happy hour, spontaneous rock band jam sessions and social events.
With our roots firmly planted in open source and research, we are uniquely connected to the academic world. As a result our team has an abundance of smarts, is well-connected to other thought leaders, and has a great source of new talent. Not only do we find ourselves collaborating with people from all over the world, we participate actively in the Eclipse ecosystem and other open source projects.
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