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Arial font size changes randomly in BIRT report [message #647008] Tue, 04 January 2011 00:11 Go to next message
Brett Palmer is currently offline Brett Palmer
Messages: 3
Registered: January 2011
Junior Member
We use BIRT to generate correspondence notices to our clients. We run these during a batch run with over 100k generated using 4 JBoss servers each running a BIRT servlet implementation.

For most of the correspondence reports the PDF's generated are correct but there are a handful that fail randomly (e.g. 32 out of 100k have the font error). If we re-run these same correspondence they will not have the same error which makes it difficult for us to debug.

The BIRT template sets the font in a table to be Arial size 8 but for the ones that fail the font changes to a larger font (looks like Arial size 12).

The creates problems for our printing that is expecting a specific number of pages in the correspondence. The larger fonts create an extra page and the correspondence job fails at that point.

We are wondering if the problem is a concurrency issue with the fonts as we are running several report requests simultaneously.

Has anyone else experienced a problem with font sizes changing at run time? We are trying to find a good work around for this problem. Any suggestions would be greatly appreciated.

Thanks,


Brett
Re: Arial font size changes randomly in BIRT report [message #647016 is a reply to message #647008] Tue, 04 January 2011 04:06 Go to previous messageGo to next message
Brett Palmer is currently offline Brett Palmer
Messages: 3
Registered: January 2011
Junior Member
I should add that the JBoss server is running on an enterprise SUSE linux installation. The fonts were added to the OS and display correctly most of the time.


Brett
Re: Arial font size changes randomly in BIRT report [message #647099 is a reply to message #647016] Tue, 04 January 2011 15:32 Go to previous messageGo to next message
Jason Weathersby is currently offline Jason Weathersby
Messages: 9167
Registered: July 2009
Senior Member

Brett,

Can you open a bugzilla entry for this?

Jason

On 1/3/2011 11:07 PM, Brett Palmer wrote:
> I should add that the JBoss server is running on an enterprise SUSE
> linux installation. The fonts were added to the OS and display correctly
> most of the time.
>
>
> Brett
Re: Arial font size changes randomly in BIRT report [message #647227 is a reply to message #647099] Wed, 05 January 2011 08:44 Go to previous message
Brett Palmer is currently offline Brett Palmer
Messages: 3
Registered: January 2011
Junior Member
Bugzilla ticket opened for this problem:

https://bugs.eclipse.org/bugs/show_bug.cgi?id=333511


I will continue to add more information to that bug as we try to debug the problem.


Brett
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