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Infocenter Search Scope [message #475474]

Tue, 07 April 2009 16:30

T. Proulx

Messages: 8
Registered: July 2009

Junior Member

Hi,

Could someone explain how help search scope in an Infocenter is meant to
work? This is the behavior I see:

1. When the infocenter is displayed, I click the Search Scope: link.
2. I define a search scope.
3. When I perform the search, Eclipse seems to ignore the scope settings,
and when I return to the Search Scope, I find that the scope I defined was
not saved.

If I delete cookies from my browser, and repeat the above, the same thing
happens, BUT, the Search Scope: link changes to Advanced Search. Clicking
on Advanced Search displays a dialog that allows me to restrict the scope
of the search.

So, is this behavior normal? Is the Search Scope: link meant to work in an
Infocenter? If not, is there a way to make the Advanced Search link
displayed by default? Perhaps my browser or more likely the Infocenter is
configured incorrectly, but I'm finding this confusing. Thanks in advance,

-Tom

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Re: Infocenter Search Scope [message #475479 is a reply to message #475474]

Thu, 09 April 2009 21:22

Chris Goldthorpe

Messages: 815
Registered: July 2009

Senior Member

Search scope should work from an infocenter if you allow cookies to be
written.

T. Proulx wrote:
> Hi,
>
> Could someone explain how help search scope in an Infocenter is meant to
> work? This is the behavior I see:
>
> 1. When the infocenter is displayed, I click the Search Scope: link.
> 2. I define a search scope.
> 3. When I perform the search, Eclipse seems to ignore the scope
> settings, and when I return to the Search Scope, I find that the scope I
> defined was not saved.
>
> If I delete cookies from my browser, and repeat the above, the same
> thing happens, BUT, the Search Scope: link changes to Advanced Search.
> Clicking on Advanced Search displays a dialog that allows me to restrict
> the scope of the search.
>
> So, is this behavior normal? Is the Search Scope: link meant to work in
> an Infocenter? If not, is there a way to make the Advanced Search link
> displayed by default? Perhaps my browser or more likely the Infocenter
> is configured incorrectly, but I'm finding this confusing. Thanks in
> advance,
>
> -Tom
>
>

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Re: Infocenter Search Scope [message #475483 is a reply to message #475479]

Tue, 14 April 2009 14:56

T. Proulx

Messages: 8
Registered: July 2009

Junior Member

Hi Chris,

My browser is set up to accept cookies. However, the behavior I described
remains (search scopes have no effect and are not saved). Do you have any
suggestions as to what else I can try? Thanks,

-Tom

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Re: Infocenter Search Scope [message #475484 is a reply to message #475483]

Tue, 14 April 2009 16:39

Chris Goldthorpe

Messages: 815
Registered: July 2009

Senior Member

The problems definitely seems to be related to the storing and
retrieving of cookies, but I'm not sure exactly how. In an infocenter
the help system stores any state variables such as working sets in a
cookie. If it cannot write cookies it will bring up a different search
dialog. Form the symptoms it appears that the help system has determined
that it can write data to a cookie in the search scope dialog, however
when the search scope dialog returns the cookie information is not read.
There is a limit to the amount of information that the help system will
store in a cookie and if your scope ends up containing too many
subtopics it will not get saved.

You could look at the area on disk where the cookies are stored and see
if any data has been saved. Also you could try with the smallest
possible search scope which only has one subtopic selected and see if
the problem remains.

T. Proulx wrote:
> Hi Chris,
>
> My browser is set up to accept cookies. However, the behavior I
> described remains (search scopes have no effect and are not saved). Do
> you have any suggestions as to what else I can try? Thanks,
>
> -Tom
>

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