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Sopera discussions? [message #468720] Tue, 09 December 2008 05:07 Go to next message
Eclipse User
Originally posted by: formatzeh.gmx.de

Is this the right place for discussing Sopera-questions? I couldn't find
a forum or newsgroup for Sopera but a Sopera-icon in the Swordfish
slides. How is Swordfish and Sopera connected?
Re: Sopera discussions? [message #468727 is a reply to message #468720] Thu, 11 December 2008 11:59 Go to previous messageGo to next message
Eclipse User
Originally posted by: formatzeh.gmx.de

Nobody can answer this question? On the website of Sopera there is
written that community support will be given in the Eclipse newsgroups.
Re: Sopera discussions? [message #468730 is a reply to message #468727] Fri, 12 December 2008 05:50 Go to previous messageGo to next message
Oliver Wolf is currently offline Oliver Wolf
Messages: 22
Registered: July 2009
Junior Member
Hi Gilbert,

thank you very much for your interest in SOPERA, but I'm afraid this is not
the correct place to discuss any SOPERA-related issues.

I'm aware that there is some confusion around the relationship between
SOPERA and Swordfish, so I'm going to try and clarify the situation:

SOPERA GmbH is an open source company that develops, maintains and provides
support for an open source SOA solution called SOPERA ASF. SOPERA ASF is
based, among other things, on tools from various Eclipse projects, such as
WTP and STP. Community support for SOPERA ASF will be provided by the SOPERA
community platform which is soon to be launched. For the time being, please
contact SOPERA's customer service by email or the contact form on the
website in case you have any questions or issues regarding SOPERA ASF.

The Swordfish project is an open source project initiated by SOPERA and
hosted by the Eclipse Foundation. As of now, there is no direct relationship
between SOPERA ASF and Swordfish -- but this is going to change. The next
major release of SOPERA ASF will be based on Swordfish as the runtime core
framework and we're also committed to moving more and more bits and pieces
of SOPERA ASF into Eclipse. If you have questions, issues, suggestions etc.
regarding the Swordfish project, please don't hesitate to post them to this
newsgroup or the swordfish-dev mailing list.

I checked the statement on community support on our corporate website and I
agree that it can be interpreted as if SOPERA were providing product support
via the Eclipse newsgroups, which is not the case. Please accept my
apologies for any inconvenience this might have caused for you. I'm sure
that our helpful staff in the customer service division will be able to help
you.

Cheers,
Oliver

--
Oliver Wolf
SOPERA GmbH
Re: Sopera discussions? [message #468733 is a reply to message #468730] Mon, 15 December 2008 09:21 Go to previous messageGo to next message
Eclipse User
Originally posted by: formatzeh.gmx.de

I don't get response from the customer service as you wrote :( It's a
pitty because I really need discussion or a place where to ask questions.
Re: Sopera discussions? [message #468738 is a reply to message #468733] Tue, 16 December 2008 04:50 Go to previous message
Oliver Wolf is currently offline Oliver Wolf
Messages: 22
Registered: July 2009
Junior Member
Gilbert,

> I don't get response from the customer service as you wrote :( It's a
> pitty because I really need discussion or a place where to ask questions.

I'll approach our customer service guys and try to resolve this issue asap.
In the meantime, you can email me your questions and I'll take care of them.

Please let's close this thread now, since this newsgroup is meant for
discussions about the Swordfish Project, not SOPERA.

Thanks,
Oliver
Re: Sopera discussions? [message #575409 is a reply to message #468720] Thu, 11 December 2008 11:59 Go to previous message
Eclipse User
Originally posted by: formatzeh.gmx.de

Nobody can answer this question? On the website of Sopera there is
written that community support will be given in the Eclipse newsgroups.
Re: Sopera discussions? [message #575429 is a reply to message #468727] Fri, 12 December 2008 05:50 Go to previous message
Oliver Wolf is currently offline Oliver Wolf
Messages: 22
Registered: July 2009
Junior Member
Hi Gilbert,

thank you very much for your interest in SOPERA, but I'm afraid this is not
the correct place to discuss any SOPERA-related issues.

I'm aware that there is some confusion around the relationship between
SOPERA and Swordfish, so I'm going to try and clarify the situation:

SOPERA GmbH is an open source company that develops, maintains and provides
support for an open source SOA solution called SOPERA ASF. SOPERA ASF is
based, among other things, on tools from various Eclipse projects, such as
WTP and STP. Community support for SOPERA ASF will be provided by the SOPERA
community platform which is soon to be launched. For the time being, please
contact SOPERA's customer service by email or the contact form on the
website in case you have any questions or issues regarding SOPERA ASF.

The Swordfish project is an open source project initiated by SOPERA and
hosted by the Eclipse Foundation. As of now, there is no direct relationship
between SOPERA ASF and Swordfish -- but this is going to change. The next
major release of SOPERA ASF will be based on Swordfish as the runtime core
framework and we're also committed to moving more and more bits and pieces
of SOPERA ASF into Eclipse. If you have questions, issues, suggestions etc.
regarding the Swordfish project, please don't hesitate to post them to this
newsgroup or the swordfish-dev mailing list.

I checked the statement on community support on our corporate website and I
agree that it can be interpreted as if SOPERA were providing product support
via the Eclipse newsgroups, which is not the case. Please accept my
apologies for any inconvenience this might have caused for you. I'm sure
that our helpful staff in the customer service division will be able to help
you.

Cheers,
Oliver

--
Oliver Wolf
SOPERA GmbH
Re: Sopera discussions? [message #575459 is a reply to message #468730] Mon, 15 December 2008 09:21 Go to previous message
Eclipse User
Originally posted by: formatzeh.gmx.de

I don't get response from the customer service as you wrote :( It's a
pitty because I really need discussion or a place where to ask questions.
Re: Sopera discussions? [message #575485 is a reply to message #468733] Tue, 16 December 2008 04:50 Go to previous message
Oliver Wolf is currently offline Oliver Wolf
Messages: 22
Registered: July 2009
Junior Member
Gilbert,

> I don't get response from the customer service as you wrote :( It's a
> pitty because I really need discussion or a place where to ask questions.

I'll approach our customer service guys and try to resolve this issue asap.
In the meantime, you can email me your questions and I'll take care of them.

Please let's close this thread now, since this newsgroup is meant for
discussions about the Swordfish Project, not SOPERA.

Thanks,
Oliver
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