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JIRA vs. Bugzilla [message #39960] Fri, 06 October 2006 09:27 Go to next message
Eclipse UserFriend
Originally posted by: me.privacy.net

Hi,

Apache.org and project Harmony are using JIRA instead of "stone-aged"
Bugzilla. There is even a discussion on python.org about using JIRA as
bugtracking-system for Python-development:
http://mail.python.org/pipermail/python-dev/2006-October/069 139.html

Why isn't eclipse.org using the (Java-based) JIRA-bugtracker?
The bugtracking-system is hyperimportant for eclipse.org. So why not using
the best? Bugzilla's HTML-interface is horrid.

Eclipse's bugtracker should be EASY-TO-USE and offer more and better
capabilities to both users and developers (i.e. REST-API)

--
Andy
Re: JIRA vs. Bugzilla [message #39991 is a reply to message #39960] Fri, 06 October 2006 11:41 Go to previous messageGo to next message
Eclipse UserFriend
Originally posted by: alex_blewitt.yahoo.com

+1 for JIRA, definitely. It's so much better than Bugzilla ... but there's a lot of work involved in moving to JIRA, not to mention the fact that they'd have to negotiate a license for it.

Alex.
Re: JIRA vs. Bugzilla [message #40021 is a reply to message #39960] Fri, 06 October 2006 15:05 Go to previous messageGo to next message
Gunnar Wagenknecht is currently offline Gunnar WagenknechtFriend
Messages: 452
Registered: July 2009
Location: Germany ✈ Vancouver
Senior Member

Andy Schmitt wrote:
> Why isn't eclipse.org using the (Java-based) JIRA-bugtracker?

Please have a look at:
https://bugs.eclipse.org/bugs/show_bug.cgi?id=114883#c16

JIRA is not OSS and that's a major blocker for software running in/on
the Eclipse.org infrastructure.

> The bugtracking-system is hyperimportant for eclipse.org. So why not using
> the best? Bugzilla's HTML-interface is horrid.

Well, the Bugzilla HTML-interface is not horrid. It looks plain, looks
simple but the usability is actually quite good and powerful compared to
other systems. BTW, Mylar provides an excellent Bugzilla integration.
You should give it a try if you don't like Bugzilla's HTML interface.
There are even committers that stopped using the HTML interface and
switched completely to Mylar.

Bugzilla definitely has some worthwhile advantages compared to JIRA.
Especially in the area of (email) notifications, which is important for
distributed teams IMHO. But I agree, it also has its limitations.

However, it's open source and you could provide patches for things you
want to improve. :)

Cu, Gunnar


--
Gunnar Wagenknecht
gunnar@wagenknecht.org
http://wagenknecht.org/
Re: JIRA vs. Bugzilla [message #40052 is a reply to message #39960] Fri, 06 October 2006 16:06 Go to previous messageGo to next message
Bjorn Freeman-Benson is currently offline Bjorn Freeman-BensonFriend
Messages: 335
Registered: July 2009
Senior Member
Or you could use the Mylar interface to Bugzilla - it's better than the
HTML version. It offers more features and is easy to use.

Andy Schmitt wrote:
> Bugzilla's HTML-interface is horrid.
Re: JIRA vs. Bugzilla [message #40114 is a reply to message #40021] Fri, 06 October 2006 20:09 Go to previous messageGo to next message
Erkki Lindpere is currently offline Erkki LindpereFriend
Messages: 90
Registered: July 2009
Member
Gunnar Wagenknecht wrote:
> Well, the Bugzilla HTML-interface is not horrid. It looks plain, looks
> simple but the usability is actually quite good and powerful compared to
> other systems. BTW, Mylar provides an excellent Bugzilla integration.

I agree. Bugzilla may have even seemed horrid to me at first, but once I
got used to it (as a user of Eclipse and it's frameworks and an
occasional patch contributor), I found it very usable. For bugs I'm
watching, I mostly read the comments through e-mail and sometimes I also
use it through Mylar.

Also, all the Jira deployments I've used, including apache.org, seem
incredibly slow (but as I've not used it very often, that impression may
be just a coincidence).

Erkki
Re: JIRA vs. Bugzilla [message #666806 is a reply to message #40114] Fri, 22 April 2011 17:10 Go to previous messageGo to next message
Eugen Paraschiv is currently offline Eugen ParaschivFriend
Messages: 2
Registered: July 2009
Junior Member
It's been almost 5 years since this thread was started, so I would rekindle the discussion. I don't know about Bugzilla vs JIRA 5 years ago, but now JIRA is simply in a completely different league. I don't think that anyone who has been using both for more than 5 minutes can disagree with that. So, is there a reason why this would not be a possibility? Would this not be a great step forward for the Eclipse foundation in terms of usability?
What about lowering the risk of such a large migration and simply include it as an option for the Eclipse projects?
Re: JIRA vs. Bugzilla [message #666840 is a reply to message #666806] Sat, 23 April 2011 03:47 Go to previous messageGo to next message
Rafael Chaves is currently offline Rafael ChavesFriend
Messages: 161
Registered: July 2009
Senior Member
-1 on Jira being obviously better than Bugzilla. It certainly has more features, and has a different, more modern looking UI, but I don't think those differences give it an edge over Bugzilla, possibly on the contrary.

I used both for 3 years (Bugzilla @ Eclipse between 2002-2006, Jira for the last three years). I find hard to agree there is a compelling case for migrating, even if JIRA was open source.

Cheers,

Rafael

[Updated on: Sat, 23 April 2011 03:47]

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Re: JIRA vs. Bugzilla [message #666892 is a reply to message #666806] Sat, 23 April 2011 20:50 Go to previous messageGo to next message
Gunnar Wagenknecht is currently offline Gunnar WagenknechtFriend
Messages: 452
Registered: July 2009
Location: Germany ✈ Vancouver
Senior Member

Am 22.04.2011 19:10, schrieb Eugen Paraschiv:
> It's been almost 5 years since this thread was started, so I would rekindle the discussion.

It's not about Bugzilla vs. JIRA. It's about Open Source vs.
proprietary. The Eclipse IT policy has not been changed since that
discussion. Anything that runs on Eclipse.org servers must be Open Source.

For the record, I use JIRA too. It's a great product. But I appreciate
the policy even more. Open Source should run on Open Source.

-Gunnar



--
Gunnar Wagenknecht
gunnar@wagenknecht.org
http://wagenknecht.org/
Re: JIRA vs. Bugzilla [message #675137 is a reply to message #666892] Mon, 30 May 2011 12:01 Go to previous message
Eugen Paraschiv is currently offline Eugen ParaschivFriend
Messages: 2
Registered: July 2009
Junior Member
I understand that this is no longer possible, unfortunately, so this will be a moot point. It's not about modern UI but rather about simple attention to detail and just plain good user experience. I will admit I'm a new Bugzilla user but I'm finding some real usability problems with it, such as the fact that you cannot edit your own comments.
Thanks for the feedback.
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