SUPPORT

• Getting started - first steps with EMF Client Platform
• EMFT Newsgroup - get an answer to your questions
• File a bug - file bugs and feature requests

Professional Support

Open-source software is free of licensing fees. Furthermore, it is easy to adapt and enhance with new features. Nevertheless, using open-source frameworks is not free. Like in closed-source software, not everybody is an expert for every framework. The total cost of ownership also includes training, adoption, enhancement and maintenance of a framework. It might take significantly more time for somebody new to the project to extend a certain feature than for the person who is familiar with the framework. Furthermore, software has to be maintained. Even if this can be done literally by everybody for open-source software, a professional maintenance agreement with fixed response times is often mandatory in an industrial setting to ensure productivity. EclipseSource employs several EMF Client Platform committers and offers professional support and training.